What are the responsibilities and job description for the Remote Luxury Wine Specialists position at Inktel Contact Center Solutions?
Our team is opening positions for customer-service professionals seeking an opportunity to work with the largest luxury group in the world. We are looking for enthusiastic candidates eager to provide “first-class,” customer service that stands apart from the rest of the industry.
This team will work remotely for our luxury brand clients. Team members will provide “white-glove,” assistance via written correspondence (email) and telephone support directly to consumers as well as third-party distributers. As a representative of the brand, team members will become experts on client products and services in order assist customers with orders, product inquiries, and troubleshooting issues/complaints.
THE PERKS Speaking from our experience, we joined this company because of the opportunity. We stay because of the people. But these perks also help:
- Pay Rate $16/hr,
- Growth potential. We hired all throughout COVID and are still growing.
- We are obsessed with promoting from within--learn to lead others and take that next career step.
- Employee wellness, community service opportunities and team engagement programs.
- An environment of diversity and inclusion.
- Paid Training
YOUR PROFILE
- Well-spoken, quick thinker.
- High communication skills (written and verbal).
- Energetic and enthusiastic.
- High personal standards of excellence.
- Eager to be successful, driven to win.
- High-end retail experience a plus.
- Experience with wine and spirits is a plus.
Salary:
The compensation package for this position includes a base hourly pay plus sales & performance incentives.
Salary : $16