What are the responsibilities and job description for the Sales Associate Key Holder position at Inked Miami?
Job Overview
We are seeking a dependable and energetic Key Holder to support the daily operations of our high-end tattoo studio. This role is ideal for someone who is customer-focused, detail-oriented, and passionate about creating a seamless client experience in a fast-paced, artistic environment. As a Key Holder, you will play a pivotal role in supporting the management team, opening and closing the studio, and ensuring daily tasks are executed with excellence.
You’ll serve as a liaison between clients, staff, and management, helping to uphold our studio’s commitment to service, quality, and creativity.
Key Responsibilities:
Customer Service
- Provide exceptional service to all clients from check-in to follow-up.
- Assist with appointment bookings, product recommendations, and general inquiries.
- Create a welcoming environment that reflects the studio’s upscale and inclusive atmosphere.
Sales
- Promote and sell studio services and retail products to help meet sales goals.
- Stay informed about ongoing promotions and collaborate with the team to drive sales.
- Track customer preferences and offer personalized product/service suggestions.
Operational Support
- Open and close the studio independently, ensuring all security and cash handling protocols are followed.
- Assist with daily administrative tasks, including appointment scheduling, POS transactions, and basic inventory restocking.
- Ensure the front desk and common areas are clean, organized, and functioning efficiently.
Qualifications:
- Prior experience in a key holder or supervisory role, preferably in a high-end service or retail environment.
- Strong customer service and interpersonal skills.
- Basic administrative and organizational skills, including email handling and data entry.
- Ability to take initiative, stay calm under pressure, and solve problems independently.
- Comfortable using POS systems, scheduling software, and handling cash.
- A positive attitude and the flexibility to adapt to the evolving needs of the studio
- Bilingual Spanish and English
Job Type: Part-time
Salary : $19