Personal Injury Negotiator (Bilingual - Spanish)

About Us

At Injury Bridge, we are committed to delivering immediate, compassionate, and expert care to individuals involved in personal injury cases. Our mission is to relieve our patients’ pain and financial burdens by ensuring they receive the medical attention they need while maintaining efficient financial processes on the backend.

We are a fast-growing virtual care company with a collaborative team culture, modern technology, and a strong focus on patient outcomes and operational excellence.

Position Overview

We are seeking a Negotiator to join our team in Sandy Springs. This individual will play a key role in negotiating medical balances with personal injury law firms as cases reach settlement, securing fair and timely resolutions for our patients and our company. The ideal candidate is persuasive, organized, and capable of maintaining clear communication between attorneys, case managers, our internal accounting team, and other external stakeholders.

This position requires a confident, detail-oriented professional who understands the personal injury settlement process and thrives on closing agreements that keep cases moving.

Responsibilities

• Negotiate Medical Balances: Work directly with PI attorneys, paralegals, and case managers to negotiate reductions on outstanding medical balances at settlement.
• Review Case Details: Evaluate billing, treatment records, liens, and letters of protection to support negotiation positions and determine acceptable reduction ranges.
• Secure Written Agreements: Document agreed or reduced balances in writing and confirm payment terms and timelines with the law firm.
• Track Settlement Activity: Follow up with law firms on case status, settlement dates, and disbursement timing to ensure balances are addressed before funds are distributed.
• Record Management: Maintain accurate documentation of all negotiations, offers, counteroffers, and agreements in the patient’s file.
• Reporting: Prepare and submit weekly reports summarizing negotiation activity, reduction rates, and agreements reached.
• Integration: Hand off agreed balances to the AR Collections team for payment tracking and keep the pipeline updated daily. Provide support to the collections team as needed.
• Collaboration: Work closely with the accounting and collections teams to ensure a smooth transition from negotiation to payment.
• Compliance and Confidentiality: Ensure all financial and patient data is handled in accordance with HIPAA and company compliance standards.
• Customer Service: Build strong, professional relationships with law firm partners while maintaining professionalism in every interaction.

Requirements

• 1 year of experience at a personal injury law firm (case manager, settlement, lien negotiation, or similar) strongly preferred; medical lien, billing, or collections negotiation experience also considered.
• Bilingual in English and Spanish (required).
• Understanding of the personal injury settlement process, including liens and letters of protection.
• Strong negotiation and persuasion skills, with the confidence to hold a position and reach agreement.
• High attention to detail and accuracy in maintaining financial records and documentation.
• Proficiency with Microsoft 365, Excel, and the ability to learn internal case or billing systems quickly.
• Strong written and verbal communication skills for coordinating with law firms, accounting, and internal teams.
• Ability to work independently and proactively in a fast-paced, deadline-driven environment.
• Knowledge of HIPAA regulations and handling of sensitive patient and financial information.

Why You’ll Love Working With Us

• A growing company with opportunities to advance your career.
• Collaborative and mission-driven team focused on patient outcomes.
• A modern work environment that values initiative and accountability.
• A unique role at the intersection of legal and healthcare, helping patients get the care they deserve.
• The satisfaction of helping bring closure to cases while ensuring financial processes run smoothly.

Benefits

• Health, dental, and vision insurance
• Paid time off
• Opportunities for advancement

Pay: $50,000.00 per year

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Language:

• Fleunt Spanish (Required)

Ability to Commute:

• Sandy Springs, GA 30342 (Required)

Work Location: In person

Salary : $50,000