What are the responsibilities and job description for the Credit Card Administrator position at Inizio?
About iNIZIO
At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients.
What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.
About the role
The Credit Card Administrator will be responsible for the day-to-day management and governance of the company's corporate credit card program within the Purchase-to-Pay (PTP) function. This position requires prior hands-on experience managing a corporate or procurement card program and working cross-functionally with Accounts Payable, Finance and Business Operations.
You will ensure compliance with internal policies, timely reconciliation of card transactions, and continuous improvement of credit card processes that support accurate financial reporting and spend control.
This is a hybrid role, with 2 days per week based in our Yardley, PA office, the rest working remotely. You will report to the Global T&E Team Lead.
Why Join the PTP Team
This is a pivotal role that strengthens financial controls and transparency across the Purchase-to-Pay process. You'll ensure compliance, optimize spend visibility, and help the business operate efficiently while maintaining fiscal integrity.
Key Responsibilities
- Administer and manage the company's corporate credit card program, including issuing, modifying, and cancelling cards, setting limits, and maintaining accurate cardholder records.
- Ensure policy compliance by monitoring card usage, identifying exceptions or misuse, and working with cardholders to resolve issues.
- Reconcile monthly card statements—review transactions for accuracy, ensure appropriate coding, and follow up on unsubstantiated or disputed charges.
- Liaise with the card provider(s) (e.g., AmEx, Citi, or Wells Fargo) to resolve technical issues, manage data feeds, and maintain program integrity.
- Collaborate with Accounts Payable / PTP teams to ensure seamless integration of card data into ERP systems (e.g., Oracle, FinancialForce, Workday) and timely posting of expenses.
- Support audit readiness by maintaining comprehensive records and documentation, preparing audit responses, and ensuring controls meet SOX and company standards.
- Train and support cardholders on company card policy, expense reconciliation procedures, and system use.
- Identify and implement process improvements to enhance efficiency, accuracy, and user experience in card management and reporting.
- Produce regular reports on card utilization, spend trends, and compliance metrics for management review.
- Coordinate with HR to ensure timely onboarding/offboarding of cardholders based on employment status.
About you
- 3 years of prior experience as a Corporate Credit Card Administrator or Program Manager (experience managing card programs in a PTP, AP, or Shared Services environment is essential).
- Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
- Demonstrated expertise with credit card management systems and ERP integrations (e.g., SAP Concur, Oracle, Workday, CitiManager, AmEx @Work, etc.).
- Strong understanding of P2P processes, expense policies, and internal controls.
- Excellent attention to detail and accuracy in reconciliation, documentation, and reporting.
- Strong interpersonal and communication skills for engaging cardholders and stakeholders.
- Proven ability to manage competing priorities and deadlines in a fast-paced, global finance environment.
- Intermediate to advanced proficiency in Excel (pivot tables, v-lookups, data analysis).
Preferred skills, experience, & qualifications
- Experience in a shared services or global finance operations environment.
- Familiarity with SOX compliance and audit documentation processes.
- Prior experience working with corporate T&E programs or procurement card (P-Card) systems.
- Demonstrated success in process automation or optimization of card reconciliation workflows.
Our Pledge
At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability.
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Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.