Repair Technician

Job Title

Repair Technician

Key Responsibilities/Description of Tasks

The Repair Technician is responsible for diagnosing, repairing, testing, and validating returned or failed products to restore them to operational condition. This role performs hands-on troubleshooting at the component, sub-assembly, and system level, following approved procedures, quality standards, and documentation requirements. The Repair Technician works closely with repair logistics, quality, and engineering teams to support timely and accurate completion of repair orders.

Repair & Troubleshooting

Diagnose failures and perform repairs on mechanical, electrical, and electro-mechanical assemblies

Troubleshoot issues using schematics, drawings, test procedures, and diagnostic tools

Perform component-level repair, replacement, rework, and adjustment as required

Execute functional testing and validation to confirm repair effectiveness

Document failure modes, root causes, and repair actions accurately

Testing & Verification

Perform post-repair testing and inspection to ensure products meet specifications

Use test equipment such as multimeters, power supplies, oscilloscopes, or functional test fixtures

Verify compliance with engineering requirements, quality standards, and safety guidelines

Identify repeat failures or abnormal results and escalate as needed

Documentation & Systems

Complete repair records, test results, and system updates in systems

Ensure accurate serial number tracking and traceability throughout the repair process

Follow work instructions, repair procedures, and change notices

Provide clear feedback to engineering or quality on failure trends

Quality, Safety & Compliance

Adhere to ESD, handling, and safety requirements at all times

Ensure repairs comply with IPC, ISO, and internal quality standards

Participate in audits, inspections, and corrective action activities

Support continuous improvement by identifying process or design improvement opportunities

Collaboration & Support

Work closely with Repair Logistics to meet repair priorities and turnaround targets

Collaborate with Quality and Engineering on complex or recurring issues

Support training of junior technicians as needed

Assist with evaluation of new tools, fixtures, or repair methods

Required Qualifications

High school diploma or GED

2–5 years of experience in repair, electronics, electro-mechanical assembly, or service operations

Strong troubleshooting skills across mechanical and electrical systems

Ability to read and interpret electrical schematics, mechanical drawings, and work instructions

Experience using common hand tools and electronic test equipment

Strong attention to detail and documentation accuracy

Ability to stand for extended periods and lift up to 40–50 lbs

Preferred Qualifications

Technical certificate or associate degree in Electronics, Mechatronics, or related field

Experience with component-level repair, soldering, and rework (IPC preferred)

Familiarity with systems and repair documentation

Experience in manufacturing, service, or regulated environments

Knowledge of continuous improvement practices

Reports to

Repair Supervisor and SQM Management 

Work Environment

Repair and manufacturing environments

Standing, bending, lifting, and repetitive motions required

Exposure to tools, machinery, and moderate noise levels

Training & Growth

On-the-job and product-specific training provided

Opportunities to advance into Electronic Technician

Work Habits & Interpersonal Skills

Must be able to work with others on a team

Must demonstrate professional conduct at all time

Must arrive to work timely and demonstrate a commitment to excellent performance

Compensation

 The hourly pay range for this position is $22.00 – $23.00 per hour, depending on experience.