Medical Equipment Jr. Sales & Service Representative - Houston, TX

Jr. Medical Equipment Sales & Service Representative

Are you looking to enter the medical device industry or into durable medical equipment (DME) sales? We are seeking a new Jr. Sales and Service Representative to assist us in servicing our clients and expanding our territory in Houston, TX. For this position, the Jr. Sales and Service Representative will be the primary point of contact for medical practices and hospitals we serve and should be a master at developing and maintaining these client relationships. In addition, the ideal candidate will obtain a thorough knowledge of each of our products and be required to train the medical practice staff on each piece of our equipment.

Why work with us?

• This position comes with a salary base commission bonus opportunities.
• A company vehicle will be provided.
• You will be able to select from various benefit packages that best fit your needs (health/dental/vision).
• We offer a 401k matching program and employee stock options.
• You will accrue VPS (paid time off).
• Monday through Friday, 9-5 hours (full-time position). Weekends off.

Who are we as a DME company?

We are a leading provider of respiratory products and supplies delivered to medical practices and hospitals.  Our unique service and program provide nebulizers and chambers at the point of care, bridging the gap from diagnosis to treatment. Join our mission to help patients get well, breathe better, and support medical professionals by having medical equipment available in real-time.  

Our other division supports new and expecting mothers by providing breast pumps and maternity products through their medical insurance. They partner with OBYGNs, Birthing Hospitals, and Moms to help during and after their pregnancy.  

Additionally,

• We operate in 10 states supporting over 5,000 medical practices and hospitals.
• Each month we proudly serve more than 15,000 new patients.
• In addition, we have earned accreditation by the Joint Commission (JCAHO) to reflect our commitment to patient safety and the highest levels of Standard of Care.

Responsibilities:

• Grow designated territory by introducing our company’s services to medical practices (Pediatricians, Family Practices, Urgent Care, Pulmonologist, Primary Care, Internal Medicine, OBGYN, etc.) and establish an ongoing service relationship with each practice.
• Responsible for performing routine equipment checks.
• Responsible for set-up, delivery, and follow-up on equipment in accordance with the company’s policies and procedures.
• Instruct clinics and/or patients on the safe and proper use of equipment being delivered.
• Complete all paperwork promptly and accurately to support the delivery and billing functions.
• Utilize Sales Software to document customer visits, sales activity, inventory, etc.
• Responsible for storage of equipment within each facility, make sure areas are clean, organized and comply with all State and Federal laws.
• Attend and actively contribute to group sales meetings and ongoing training as scheduled.

Education/Experience:

• High School Diploma, or equivalent education required; Bachelor's Degree preferred
• 3-5 years in a sales and customer service experience
• Prefer Healthcare or DME background

Requirements:

• Must live within the territory. (Houston, TX)
• Bilingual in Spanish preferred.
• A desire to achieve or exceed established goals.

• Have practical knowledge working with software (CRM) or quick to learn a new software.
• Can demonstrate an ability to close sales and maintain working relationships.
• Must have strong people skills and an interest in helping to improve the lives of others from a healthcare perspective.
• Must be organized.
• Must have excellent verbal, written, and assessment skills.
• Exceptional problem-solving skills.
• Ability to maintain confidential patient and company information.
• Demonstrate good customer service skills such as dealing courteously with the public, prospective patients, clients, and individuals within the organization.
• Ability to take direction and work independently with little supervision.
• Always represent the company in a professional manner.
• Ability to pass a motor vehicle records check (MVR) having it show no major violations (including DUI) in the past 5 consecutive years.

Physical Requirements:

• This position requires carrying and moving medical equipment up to 25 pounds and loading it into a vehicle as well as stocking the facilities (dolly will be provided).
• Repeating motions that may include the wrists, hands, and/or fingers to assemble products.
• Ability to safely operate a vehicle and drive between 6-8 hours a day.

Salary : $47,000 - $52,000