Sales Operations Coordinator

Position Overview

The Sales Operations Coordinator is responsible for managing the entire client lifecycle from contract signing through final payment and substantial completion.

This role combines:

• Client communication
• Design execution
• Permitting & pre-construction coordination
• Administrative support for sales reps

You will act as the bridge between the client, sales team, and operations, ensuring every project moves forward efficiently and professionally.

What Success Looks Like

• Projects move quickly from contract → excavation
• Clients feel informed, confident, and taken care of
• No delays due to missing permits, approvals, or documentation
• Sales reps are freed up to focus on selling
• Projects close cleanly with final payment collected and strong reviews

Key ResponsibilitiesClient Communication & Project Management (Full Lifecycle)

• Serve as the primary point of contact after contract signing
• Manage client communication from:
• Design → Pre-construction → Construction → Completion
• Maintain proactive, high-level communication throughout the project
• Set expectations and prevent delays or confusion
• Drive toward a 5-star client experience

Design & Layout Execution

• Create and modify 3D pool designs using VIP3D
• Finalize design selections with clients
• Produce:
• Layouts
• Construction-ready plans
• Ensure designs are accurate, complete, and buildable

Permitting & Utility Coordination (Full Ownership)

• Prepare and submit all required permits
• Coordinate with municipalities and inspectors
• Track permit progress and approvals
• Schedule and manage all 811 requests
• Ensure 811 locates are:
• Completed prior to excavation
• Maintained and kept current throughout the entire project lifecycle

This is a core responsibility of the role.

HOA Coordination (Client Support Role)

• Assist homeowners in navigating HOA requirements
• Provide necessary plans, documents, and guidance
• Track approval status and follow up as needed

Note: The homeowner submits HOA applications — you ensure they have everything required.

Payment & Documentation Management

• Collect:
• Deposits
• Progress payments
• Final (substantial completion) payment
• Ensure all documentation is complete:
• Contracts
• Selections
• Approvals
• Maintain organized and accurate job files

Sales Team Support (Administrative Function)

• Act as a dedicated administrative partner to sales reps
• Handle:
• Scheduling
• Coordination
• Follow-ups
• Documentation

Internal Structure & Workflow

• Work under the direction of the Admin Director
• The Admin Director:
• Assigns tasks
• Defines processes
• Provides instruction

You will:

• Execute tasks as directed
• Support the system and workflow
• Help reduce workload on leadership

Transportation Requirement

• Drive sales reps to and from appointments so they can work while in transit
• Travel to job sites as needed

Pay: $700.00 per week

Work Location: In person

Salary : $700