Senior Manager, Commercial Analytics & Operations

Job Description

Ingram Content Group (ICG) is seeking a Senior Manager, Commercial Analytics & Operations to join our team. This individual Manages the identification, gathering, analysis, and reporting of data that anticipates future business needs and identifies opportunities for additional/complex analysis that will help solve and address highly complex business problems and evaluate scenarios to make predictions on future outcomes and support decision making. Designs, implements, and drives the creation of new standards and best practices in the use of data, models, and analytically derived visualization for purposes of process improvement and executive/business decision making.    Provides regular input to senior management on business forecasting, meets regularly with business leaders and key commercial business partners to assist on making strategic decisions for Commercial Sales & Merchandising.  Leads a team of analysts, ensuring all customer needs are met.

Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning.\

Required Qualifications:

• Bachelor’s degree in business, statistics, or another quantitative field. 
• 7 years of experience in an analyst position with emphasis on financial, business or operational research and analysis responsibilities 

Preferred Qualifications:

• Personal computing skills to include MS Office suite; Word, Excel, Access, etc. 
• Knowledge of SQL/Teradata and the ability to manipulate large data sets 
• Presentation skills 
• Ability to design models/prototypes 
• Ability to think abstractly and plan/design technology solutions to meet real world business requirements, but which efficiently scale to a high-growth business 
• Ability to apply new knowledge, technology and procedure to job responsibilities 

Key Responsibilities:

• Partners with other ICG teams to develop the overall wholesale strategies by providing analytical insights and interpretations into the wholesale business.  
• Works with product and finance to proactively use analytical insights to drive sales and margins for the wholesales business.  
• Leads and monitors the strategic pricing initiative for the retail sales business. 
• Forecast and track sales trends, analyzing collected data through a team of analysts. Manages a team that interprets problems and provides solutions to business problems using data analysis, data mining, optimization tools and statistics. 
• Designs and deploys data-science and technology based algorithmic solutions to drive sales and profitability for both the domestic and international businesses. Implements these strategies into pricing models that drive both top line sales and profitability. 
• Provides input to senior management and project teams on how new or different data science techniques can benefit textbooks or its customers 
• Ensures reports of monthly readouts on customer profitability, investment returns and key levers of value creation are provided to senior management 

Hiring Salary Range: $110,981K - $141,123. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicant’s education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.

Additional Information

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish