Spa Coordinator/ Front Desk Receptionist

Position Overview

We are looking for an energetic Spa Coorinator! The Spa Coordinator manages front desk operations while supporting daily studio flow. You’ll handle client check-ins, scheduling, light retail, communication, and operational support while maintaining a polished, calm, and welcoming environment.

This position starts part-time (~26 hours per week) with additional shifts available to cover other front desk associates as needed.

Compensation & Growth

• Starting pay range: $14- $18 per hour, based on experience
• Pay increase opportunity after 90 days based on performance
• Commission eligibility begins after 90 days
• Employee discounts on services and products
• Opportunity to grow into a managerial position within an expanding skincare business

Key Responsibilities

Client Experience & Front Desk

• Greet every client warmly upon arrival and departure
• Create a welcoming, professional atmosphere at all times
• Answer phones with a positive tone and respond promptly to texts
• Assist clients with booking, rebooking, memberships, and retail purchases
• Identify first-time guests and help guide them through their visit
• Educate clients on services, promotions, and skincare products
• Maintain discretion and professionalism in all client interactions

Daily Operations & Studio Support

• Prepare the front desk and client areas at opening (devices charged, surfaces wiped, products stocked)
• Maintain cleanliness in lobby, hallways, bathroom, and back areas throughout the shift
• Check restrooms regularly and restock supplies as needed
• Fold and organize laundry, assist with light room maintenance, and support providers when necessary
• Empty trash, sweep/vacuum/mop as needed, and keep all shared spaces tidy
• Support end-of-day closing procedures to ensure the studio is ready for the next business day

Treatment Room & Back Stock Support

• Help monitor inventory levels and notify management when supplies run low
• Ensure service rooms are organized, disinfected, and properly stocked
• Support general back-of-house flow to keep providers focused on clients

Communication & Team Culture

• Handle client concerns with empathy and professionalism, escalating to management when appropriate
• Maintain a positive, drama-free work environment
• Communicate clearly with estheticians and leadership
• Uphold Ingo’s brand values through professionalism, kindness, and teamwork

What We’re Looking For

• Trustworthy, friendly, dependable, and detail-oriented
• Strong communication and multitasking skills
• Comfortable with technology and booking systems (Vagaro experience a plus)
• Passion for skincare, beauty, wellness, or hospitality preferred
• Previous front desk, spa, or customer service experience strongly preferred
• Flexibility to cover shifts for other front desk associates when needed

Why Join Ingo?

• Supportive, positive team culture
• Beautiful boutique environment
• Employee discounts on services and products
• Commission opportunity after 90 days
• Potential path to a managerial position
• Meaningful work helping clients feel confident and cared for

If you’re passionate about wellness, love helping people feel their best, and thrive in a polished, client-focused environment, we’d love to hear from you. This is a great opportunity to grow with a boutique spa that values connection, excellence, and teamwork. Apply today — we can’t wait to meet you!

Pay: $14.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Application Question(s):

• Are you able to float and cover shifts for colleagues when necessary?
• Do you have experience working in the beauty industry?

Work Location: In person

Salary : $14 - $18