What are the responsibilities and job description for the Vice President of Information Technology position at Ingles Markets, Inc.?
The Company
Ingles Markets is a regional grocery retailer with nearly 200 stores across six southeastern states, supported by a large distribution center, transportation operations, and a milk processing plant. Headquartered near Asheville, North Carolina, Ingles serves customers and associates across a diverse, multi-site operation.
The Team
Our technology team supports approximately 26,000 associates and works across departments to keep essential business operations running reliably and securely.
The Position
The Vice President of Information Technology works with the executives to align technology investments with business needs, strengthens security and resilience, and ensures reliable systems for stores, distribution, transportation, and support functions. The role leads the IT organization, budget, vendors, and technology roadmap.
Key Responsibilities
Ingles Markets is a regional grocery retailer with nearly 200 stores across six southeastern states, supported by a large distribution center, transportation operations, and a milk processing plant. Headquartered near Asheville, North Carolina, Ingles serves customers and associates across a diverse, multi-site operation.
The Team
Our technology team supports approximately 26,000 associates and works across departments to keep essential business operations running reliably and securely.
The Position
The Vice President of Information Technology works with the executives to align technology investments with business needs, strengthens security and resilience, and ensures reliable systems for stores, distribution, transportation, and support functions. The role leads the IT organization, budget, vendors, and technology roadmap.
Key Responsibilities
- Lead the enterprise technology strategy and roadmap in support of business priorities and growth.
- Oversee IT infrastructure, networks, cybersecurity, business applications, data governance, and end-user support.
- Ensure reliable operation of critical systems and lead technology risk management, incident response, business continuity, and disaster recovery planning.
- Guide major technology projects, implementations, upgrades, and integrations from planning through adoption and results review.
- Partner with business leaders to identify opportunities to improve operations, associate support, customer experience, and decision-making through technology.
- Build and develop a strong IT leadership team; set clear priorities, accountability, and service expectations.
- Manage technology budgets, staffing, vendors, contracts, and service performance; evaluate investments for cost, risk, and business value.
- Establish technology standards, policies, and practices that support secure, consistent operations across the company.
- Bachelor’s degree in information technology, computer science, business, or a related field, or equivalent combination of education and experience.
- At least 10 years of progressive IT experience, including significant leadership responsibility.
- Experience leading enterprise technology strategy, cybersecurity, infrastructure, business applications, and major cross-functional programs.
- Demonstrated success developing leaders, managing vendors and budgets, and delivering reliable technology services and business results.
- Strong executive communication and collaboration skills, including the ability to explain technology choices, risks, and business value to nontechnical audiences.