What are the responsibilities and job description for the Metrology and Quality Control Technician (ISO 9001) position at Ingersoll Rand?
At 7:00 a.m. in Southern Pines, NC, you step onto the plant floor and start your first-pass inspections. By mid-morning, you're validating measurements, reviewing blueprints with GD&T callouts, and updating ERP/NCR records. After lunch, you might lead a quick 8D huddle on a customer return, disposition incoming supplier material with Purchasing, and compile PPAP data for a new launch. You wrap up by documenting certifications and sharing findings with the Quality Engineer and Operations.
Why this role mattersAs a Quality Technician, you help ensure every part we produce meets engineering specs and customer expectations. Your metrology expertise, problem-solving mindset, and data discipline keep our production precise and our customers confident.
Schedule and location- On-site in Southern Pines, NC
- Monday–Friday, 7:00 a.m.–3:30 p.m. (1st shift)
- Establish and improve standards and methods for examination, inspection, measurement, and testing of materials and finished goods.
- Collect and distribute project data to support Quality Manager/Engineer activities, including PPAP submissions and Customer Returns processes.
- Verify materials and product conformance to engineering specifications and customer requirements.
- Investigate, troubleshoot, and report on internal and external customer complaints to provide hands-on quality support for operations.
- Maintain inspection records, certifications, and documentation.
- Participate in—and at times lead—problem-solving events under the guidance of a Quality Engineer.
- Disposition materials and coordinate with Purchasing on supplier-related issues.
- Occasionally orient, train, assign, and verify the work of peers.
- Apply advanced knowledge of ISO 9001:2015, ERP systems, and NCR processes.
- Read blueprints fluently and interpret GD&T in practical applications.
- Pitch in with other responsibilities as needed.
- Education/experience (one of the following):
- High school diploma or GED plus 5 years of quality experience in manufacturing (machining and assembly preferred), or
- Associate degree, Technical/Business School Certificate, or Skilled Trades Apprenticeship plus 3 years of quality experience in manufacturing (machining and assembly preferred).
- Comfort reading English instructions, safety rules, work orders, procedures, and short correspondence; able to communicate effectively with small groups and one-on-one.
- Working knowledge of statistics, geometry, and trigonometry; confident using all units of measure.
- Practical judgment to execute detailed written or verbal instructions.
- Ability to resolve issues with limited variables in standardized settings.
- Willingness to work overtime and support other areas as needed.
- Strong understanding of assembly methods.
- Skilled with calipers, micrometers, optical comparators, microscopes, and related inspection tools.
- Advanced blueprint literacy and specification interpretation.
- Proficiency with root cause analysis tools (5 Whys, 8D, Fishbone, FMEA).
- Detail orientation with the ability to reprioritize as demand shifts.
- Familiarity with Lean manufacturing concepts.
- Advanced MS Excel and Word skills.
- CMM certification (preferred, not required).
- OSHA-approved safety glasses and steel-toe footwear are required.
- Before any assignment, you’ll review hazard communication, fire safety, PPE, and the detailed JSA outlining risks and required protections.
PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to walk and stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• The employee is occasionally required to sit and climb or balance.
• Repetitive motion of hands and shoulders.
• The employee may be required to lift more than 35 pounds and must get assistance by using a material handling device or get assistance from other employees.
• Some exposures to chemicals.
• Capable and willing to crawl, crouch, lay prone and work within tight areas.
• Specific vision abilities required by this job include close vision, distance vision, the ability to adjust focus, and depth perception.
• Use of telephone, computer, radios, paging systems and other communication devices as needed.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, toxic or caustic chemicals, airborne particles and vibration from hammering of parts and using hand tools.
• Since it is a manufacturing environment, the noise level is usually loud due to the different machinery being operated (i.e. forklifts, hand tools, machines in other departments) and the testing that occurs. Normal noise exposure in the area ranges from 80-90 dba; hearing protection is required while on the plant floor.
This position is fully on-site.
BenefitsWe back personal ownership with comprehensive support: medical and prescription coverage, dental and vision plans, wellness programs, life insurance, a strong 401(k), paid time off, and an employee stock grant, among other benefits—so you can bring your best to work and beyond.
About Ingersoll RandIngersoll Rand (NYSE: IR) is a Fortune 500 company built on an ownership mindset and entrepreneurial spirit. We power mission-critical flow creation and industrial solutions across 40 respected brands, delivering under the toughest conditions. Our teams earn customers for life through expertise, productivity, and efficiency. Learn more at www.irco.com.
Equal OpportunityIngersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
- Measurement System Analysis (MSA)
- 5 Why (Root Cause Analysis Method)
- ISO 22000
- Kaizen
- Tape Measure Reading
- Blueprint Reading
Salary : $22