What are the responsibilities and job description for the Compressed Air & Fluid Systems Service Technician position at Ingersoll Rand?
Location: Charleroi, PA (Remote)
Is this you?- Do you excel at diagnosing complex electro-mechanical issues on industrial equipment?
- Are you fluent with laser alignment and vibration analysis tools?
- Do you enjoy being the person customers trust for rapid, high-quality field support—any time, day or night?
- Can you translate findings into clear reports and identify follow-on opportunities in CRM?
- Provide on-site installation, repair, and commissioning support for Ingersoll Rand equipment to meet performance standards.
- Maintain a safety-first mindset; promptly report incidents/near misses with a target of zero lost-time events.
- Support sales by attending customer calls, conducting technical walk-downs, and shaping differentiated solutions.
- Submit service reports, customer call notes, time sheets, and expenses on time to enable accurate follow-up and invoicing.
- Recommend procedural and process enhancements to improve response speed and data quality.
- Follow department guidelines to ensure consistency and service excellence.
- Apply vibration diagnostics and laser alignment for testing, balancing, and troubleshooting.
- Generate aftermarket leads; document insights to expand installed base visibility in the CRM.
- 3 years of hands-on experience in millwright/maintenance/engineering/field service or comparable technical role.
- High school diploma or equivalent.
- The job includes an assigned vehicle, so the candidate must have a valid license and be able to pass a Motor Vehicle background check.
- Strong people skills; clear written and verbal communication.
- Collaborative approach with the ability to work independently.
- Microsoft Word, Excel, and PowerPoint proficiency.
- Outstanding organization, prioritization, and problem-solving.
- Effective conflict resolution and escalation judgment.
- Integrity, analytical rigor, and comfort working virtually.
- Technical coursework or pursuit of a technical degree.
- Evidence of progressive responsibility and leadership.
- Specifying replacement parts for engineered systems.
- Industrial sales or technical selling background.
- Troubleshooting vibration, system, and aerodynamic challenges.
- Up to 80% travel; international trips possible.
- Role supports customers’ 24/7 service needs.
- Annual incentive plans available.
Pay range: $65,000–$85,000, depending on skills, experience, training, certifications/licensure, and location.
Benefits include medical/prescription, dental, vision, wellness programs, life insurance, a strong 401(k), paid time off, and an employee stock grant—reinforcing our culture of ownership.
Who we areIngersoll Rand (NYSE: IR) powers mission-critical flow and life science technologies. With 160 years of innovation and 80 brands, we support industries from life sciences and food & beverage to clean energy, infrastructure, and manufacturing. Our entrepreneurial, ownership mindset helps us deliver in the toughest conditions. Learn more at IRCO.com.
Technical proficiencies- Heavy Equipment Repair
- Service
- Industrial Electrical Experience
- Industrial Electrical Systems
- Equipment Diagnostics & Troubleshooting
- Equipment Installation & Wiring
- Equipment Repair & Maintenance
Salary : $65,000 - $85,000