What are the responsibilities and job description for the Assistant (Software Delivery) position at Ingenico?
WELCOME TO INGENICO
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
About The Role & Team
Ingenico is seeking a highly organized, proactive, and tech-savvy Team Assistant to support the VP of Software Delivery. The ideal candidate will act as a trusted partner to the VP and a key enabler for the broader leadership team, helping manage priorities, streamline workflows, and foster a connected and productive team environment.
Based in Alpharetta office four days per week, with flexibility during the day to accommodate dynamic schedules and priorities.
What You’ll Do
Executive Support & Coordination
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.
With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.
About The Role & Team
Ingenico is seeking a highly organized, proactive, and tech-savvy Team Assistant to support the VP of Software Delivery. The ideal candidate will act as a trusted partner to the VP and a key enabler for the broader leadership team, helping manage priorities, streamline workflows, and foster a connected and productive team environment.
Based in Alpharetta office four days per week, with flexibility during the day to accommodate dynamic schedules and priorities.
What You’ll Do
Executive Support & Coordination
- Complex calendar management, scheduling meetings across multiple time zones
- Travel arrangements (domestic and international)
- Notes and minutes taking
- Coordinate with other Ingenico offices to align planning, meetings, and cross-regional initiatives.
- Coordinate with the VP’s direct leadership team (based in the US, Spain, Scotland, Vietnam, and Australia).
- Track priority items to support decision-making and coordinate approval workflows.
- Plan and organize team meetings, virtual events, and local gatherings.
- Track and maintain a calendar of team milestones, birthdays, anniversaries, and personal events; prepare weekly summaries for personalized outreach.
- Creation and distribution of team newsletters and updates.
- Proven experience as an Executive Assistant or in a similar role supporting senior leadership.
- Exceptional organizational and time-management skills.
- Strong written and verbal communication abilities.
- Tech-savvy and comfortable using productivity tools (e.g., Microsoft 365, Teams, Outlook, SharePoint, Atlassian).
- Comfortable with using AI platforms
- Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
- Discretion, professionalism, and a proactive mindset.
- Experience in event planning, internal communications, and team coordination is a plus.
- Fluency in English required; proficiency in French and/or Spanish is a strong plus.
- Role requires responsiveness and adaptability, with a focus on enabling the VP’s productivity and supporting team coordination.
lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.