What are the responsibilities and job description for the Assistant Office Manager position at Ingenes?
Assistant Office Manager (Bilingual English–Spanish)
📍 Location: Irvine, California
🏥 Industry: Fertility Clinic / Healthcare
🕒 Employment Type: Full-time
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About the Company
We are a leading assisted reproduction clinic in Latin America, currently expanding our operations in the United States. Our mission is to provide exceptional, patient-centered care through medical excellence, empathy, and operational efficiency. As we continue to grow, we are seeking strong leaders who thrive in dynamic and challenging environments.
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Position Overview
We are looking for a Bilingual Assistant Office Manager (English–Spanish) to support daily clinic operations and help lead administrative teams. This role is critical in maintaining operational excellence, ensuring compliance with internal processes, and effectively managing teams with strong personalities or resistance to change.
The ideal candidate is organized, resilient, and confident in handling complex interpersonal dynamics within a fast-paced healthcare setting.
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Key Responsibilities
Support the Office Manager in overseeing daily clinic operations.
Supervise and coordinate administrative and front-desk staff.
Lead and manage teams with challenging dynamics, including conflict resolution and performance improvement.
Ensure adherence to internal policies, procedures, and service standards.
Coordinate schedules, staffing coverage, supplies, and vendor relationships.
Serve as a liaison between leadership, clinical staff, and administrative teams.
Identify operational issues and proactively implement solutions.
Support onboarding, training, and coaching of team members.
Provide bilingual (English–Spanish) communication with patients and staff as needed.
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Required Qualifications
Fluency in both English and Spanish (spoken and written) — required.
Minimum of 3 years of experience in an Assistant Office Manager, Office Supervisor, or similar role.
Proven experience leading or working with difficult, resistant, or high-conflict teams.
Strong communication, leadership, and conflict-resolution skills.
Highly organized with strong attention to detail.
Previous experience in healthcare, medical clinics, or specialty practices (strongly preferred).
Proficiency with office systems, scheduling tools, and administrative software.
Legal authorization to work in the United States.
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Core Competencies
Operational leadership
Emotional intelligence
Conflict management
Decision-making under pressure
Adaptability and resilience
Service-oriented mindset
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What We Offer
Opportunity to join a highly respected international healthcare organization.
Stable, full-time position with growth potential.
Collaborative, multicultural, and professional work environment.
Ongoing training and development.
Competitive compensation based on experience.
Benefits aligned with company policies and applicable laws.
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How to Apply
If you are a bilingual professional with strong leadership skills and experience navigating challenging team dynamics, we encourage you to apply directly through LinkedIn.
Only candidates who meet the bilingual requirement will be considered.