Technical Sales Representative II

Ingen Software, Inc., a software company incorporated in 2000, is privately held and prizes its independence to work with many facets of the lighting industry.

Our Passion: Building Talent to Solve Problems.
Our Niche: Lighting Industry Process Solutions.
Our Core Values:

• Grit - We are steadfast in our goals, resilient against obstacles, and driven toward achievement.
• Growth Minded - We reach for the stars, evolving as needed. Idle is not an option.
• People Matter - Without people, we are nothing. We work smarter, not harder, and have fun along the way.
• Great Service - We bolster our products and services to positively impact our partners and customers.

Description: The Technical Sales Representative II develops and maintains customer relationships while identifying opportunities to sell technical services, products, and systems. The position combines technical knowledge with consultative sales skills to understand customer requirements, demonstrate solutions, develop specifications and quotes, address technical questions and concerns, and guide prospective customers through the sales process. The role also serves as a link between customers and internal technical teams by communicating customer needs, market insights, and opportunities for product enhancement.

Education & Experience: Bachelor’s degree in Business Administration, Marketing, Sales, or a related field required; plus a minimum of two years of sales experience.

Qualifications:

• Communication and Active Listening: Communicates clearly and effectively in writing and verbally with customers, coworkers, and leadership. Listens actively, asks appropriate questions, and accurately interprets customer needs and concerns.
• Customer and Sales Skills: Builds productive customer relationships and uses persuasion, negotiation, service orientation, and sound judgment to guide customers through the sales process.
• Problem Solving and Analysis: Uses logic, critical thinking, and relevant information to evaluate customer needs, product requirements, alternatives, and potential solutions.
• Technical Aptitude and Product Knowledge: Able and willing to develop a strong understanding of OASIS, related hardware requirements, database concepts, and product capabilities and limitations in order to recommend appropriate customer solutions.
• Organization and Time Management: Plans and prioritizes work effectively, manages multiple customers and opportunities, maintains appropriate records, and follows through on commitments and deadlines.
• Initiative and Adaptability: Works independently when appropriate, takes initiative toward established goals, learns new information and technologies, and adjusts effectively to changing customer and business needs.
• Marketing and Presentation Skills: Able to develop and deliver clear, engaging sales presentations, demonstrations, and marketing materials using appropriate presentation, design, and marketing tools

Job Responsibilities:

• Develop relationships with prospective and existing customers to identify needs and opportunities for Ingen products and services.
• Identify and pursue prospective customers through referrals, business leads, industry organizations, trade shows, conferences, and other appropriate sales activities.
• Develop and deliver product demonstrations, technical presentations, sales proposals, and other materials that communicate product capabilities, applications, and value.
• Evaluate customer business and technical requirements and recommend appropriate products and services based on customer needs, product specifications, capabilities, limitations, and applicable requirements.
• Answer customer questions regarding products, services, pricing, availability, specifications, and applicable sales or credit terms.
• Prepare quotes, bid specifications, pricing, and estimated customer costs and savings when comparing proposed solutions with existing products or services.
• Address technical questions, concerns, and objections throughout the sales process, engaging internal technical resources when appropriate.
• Prepare and submit sales contracts and other required documentation for customer orders.
• Maintain accurate and timely customer, prospect, opportunity, and sales activity records using established company systems.
• Communicate customer requirements, feedback, and market insights to internal teams and provide input regarding potential product or service enhancements.Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Work Content: Regularly requires sitting, speaking, close visual work, and hearing. Occasionally requires lifting up to 10 pounds.

• On Call: Participates in the scheduled customer-support on-call rotation, primarily providing customer communication, triage, and escalation as appropriate.
• Travel: This position may require occasional travel outside of Central Arkansas to support sales and marketing activities, primarily for trade shows and customer visits. As OASIS knowledge and product proficiency develop, travel may also include on-site customer training.

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Language:

• English (Required)

Ability to Commute:

• Cabot, AR 72023 (Required)

Work Location: In person

Salary : $70,000