Medical Payment Poster

Position Summary

Posts daily bank deposits each day in a timely manner. Ensures that postings are accurate, have detailed billing notes, and that remits are saved and accessible to the rest of the Revenue Cycle department.

Essential Job Functions

• Responsible for posting daily bank deposits daily in a timely and accurate manner.

• Meets all monthly and year-end fiscal closing deadlines as they relate to the cash application process.

• Speaks knowledgeably regarding reimbursement issues.

• Accesses remits from various insurance websites and saves them in an organized fashion that is accessible to the Revenue Cycle Department.

• Creates comprehensive AR Notes to document all conversations, reference numbers and denials.

• Working knowledge of EOBs, EFTs, ERA’s. Ability to read and interpret third-party explanation of benefits.

• Receive and complete requests from team members regarding missing checks and inaccurate/missing postings.

• Reviews the unapplied funds report identifying cash transactions that could not post.

• Generates various reports to identify outstanding credit balances and prepares overpayment/refund packages as necessary.

• Accepts cash collection process by generating receipts, making notes in the patients account, ensuring the cash is deposited in a timely manner, and posting to patients account.

• Demonstrates excellent interpersonal communications.

• Speaks knowledgeably to the scope of services that Infusion Solutions can provide.

• Communicate all concerns regarding billing and cash posting with Revenue Cycle Manager.

• Perform additional duties as assigned.

Duties, responsibilities, and activities may change at any time with or without notice to meet organizational needs.

Supervisory Responsibilities

• This position has no supervisory responsibilities.

Required Education, Licensure & Experience

All requirements below are job-related and consistent with business necessity.

• High school graduate or general education degree (GED).

• Minimum 3 years previous experience with a healthcare background required in medical posting, medical billing, and general office procedures.

Preferred Education & Experience

Preferred qualifications are not required but are job-related and consistent with business necessity.

• Home infusion experience preferred.

• Experience with cash application and reconciliation processes.

• Familiarity with Medicare, Medicaid, and third-party payer guidelines.

Core Competencies

• Accurate and timely posting of payments, bank deposits, and cash applications.

• Strong understanding of EOBs, EFTs, ERAs, and third-party payer processes.

• Ability to identify and resolve unapplied payments, denials, and discrepancies.

• Experience with refunds, overpayments, and reconciliation processes.

• Working knowledge of medical billing workflows and procedures.

• Familiarity with Medicare, Medicaid, and third-party payer guidelines.

• Understanding of CPT/HCPCS and ICD-10 coding (preferred).

• Knowledge of regulatory and compliance requirements in healthcare billing.

• Ability to investigate discrepancies, missing payments, and inaccurate postings.

• Strong critical thinking when handling complex or variable situations.

• Proactive identification of issues impacting cash flow and reconciliation.

• High level of precision in data entry and financial transactions.

• Ability to maintain accuracy under deadlines and high-volume workloads.

• Ability to manage multiple priorities and meet strict monthly/year-end deadlines.

• Strong organizational skills in a fast-paced environment.

• Clear, professional communication with internal teams, payers, and patients.

• Ability to document denials and communicate financial information effectively.

• Strong customer service mindset when handling inquiries and issues.

• Proficient in practice management systems and healthcare software.

• Strong typing and 10-key skills.

• Ability to generate and analyze reports related to payments and balances.

• Works effectively with billing, collections, and cross-functional teams.

• Responsive to internal requests and supports team workflow.

• Self-motivated, dependable, and deadline-driven.

• Maintains confidentiality and adheres to ethical standards.

• Represents the organization professionally at all times.

Physical Demands

The following physical demands are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made where appropriate.

• Primarily sedentary role with extended periods of sitting.

• Frequent use of hands for typing, data entry, and fine motor tasks.

• Occasional standing, walking, reaching, and light lifting (typically minimal).

• Occasionally lifts up to 10 pounds.

• Repetitive hand and wrist movements throughout the workday.

• No special vision requirements beyond standard computer use.

Work Environment

• Office-based healthcare setting.

• Quiet to moderate noise level.

• Minimal exposure to environmental hazards.

• Frequent interaction with staff, providers, and external stakeholders.

• Fast-paced environment requiring attention to detail and accuracy.

Additional Eligibility Requirements

• Must pass a pre-employment background check and drug screen per company policy and applicable state law.

• Must maintain required immunizations per accreditation standards and company policy.

• Must provide proof of eligibility to work in the U.S.

• Must comply with company policies, codes of conduct, and required trainings.

• Must hold required licenses or certifications, if applicable.

• Must be available for required shifts or travel, if applicable.

• Must meet role-specific physical, technical, or experience requirements, if applicable.