Operations Manager - Pomona, CA

Job Summary

The Operations Manager provides direct support to both Branch and Regional Managers, assisting with key operational responsibilities. This role also serves as the primary backup for the Branch Manager, ensuring continuity in daily operations when needed.

Essential Duties

General Branch Administration

• Basic understanding of branch Profit and Loss (PnL) statement
• Responsible for following proper administrative procedures such as purchase orders, billing paperwork, invoices, work receipts, etc.

Service Operations

• Dispatching and scheduling of all field operations
• Responsible for accurate and timely submission of all paperwork including work receipts for field staff, billing worksheets, purchase orders, change orders, petty cash reports, expense reports, accident reports and all paperwork assigned
• Estimating, planning and project management responsibility, ensuring customers are provided with compliant and accurate traffic control estimates, plans, and services in the required timeframe
• Co‐operate with sub‐contractors on the work progress

Product Sales & Rentals

• Responsible for all aspects of inventory controls and reporting (monthly at a minimum)
• Take the initiative to propose solutions for enhanced inventory methods

and if necessary, staffing for better overall inventory controls

• Accountable for petty cash fund that is issued to the branch office and ensuring submission of

monthly Petty Cash Report to corporate office with backup.

• Responsible for any paperwork related to inventory, sales, rentals and rental equipment

Employee Development & Recruitment

• Ensure a professional, stimulating and supportive work environment in the field and office
• Recruitment, training, cross‐training and development of all staff
• Conduct employee performance reviews during the 90-day probationary period, at the 6-month, and annually, providing recommendations for salary and development initiatives
• Employee reprimands, counseling, suspensions, and terminations as approved by corporate office

Facilities & Fleet

• Responsible for facility maintenance, security, and safety
• Ensure compliance with OSHA standards
• Responsible for facility’s image, appearance, and organization
• With approval from the corporate office, set up all vendor and utility accounts
• Obtain permits and licenses as required as well as being responsible for all permit checks issued to branch office
• Responsible for all aspects of fleet management, maintenance, and reporting as directed by the corporate office and the TML Fleet Manager

Safety

• Responsible for all areas of safety including operations being performed in the field.
• Drive safety initiatives including regular safety meetings, OSHA compliance, OSHA reporting forms (300A, etc.), training of all staff and other initiatives as directed by management to maintain an excellent safety record
• Conduct bi‐weekly safety meetings to reinforce safety commitment and training
• Ensure timely treatment for all work-related injuries and/or illnesses sustained by TML employees
• Responsible for timely reporting of all work-related injury and/or illnesses sustained by
• TML employees to corporate office, including completion of required report

Required Knowledge

• High level knowledge of MUTCD guidelines and regulations
• Budget Analysis
• Profit and Loss Analysis
• Proven record of analyzing and bringing efficiencies to operations

Equipment Operated

• Vehicles (Trucks/Cars) of various sizes
• Flatbed trucks
• Trailer mounted warning signs
• Cones, delineators, drums, barricades, signs and various other traffic control devices
• Trailer

Physical Requirements & Work Environment

• Requires standing for prolonged periods of time
• Requires lifting up 50lb
• Requires using hands to handle, control or lift objects
• Requires being outside and exposed to environmental conditions
• Requires being in construction environment
• Requires repetitive movement
• Exposure to work near moving mechanical parts, heavy equipment and moving vehicular traffic
• Exposure to reasonable noise levels

Education and Experience

• College degree in construction management or any related field or equivalent combination of technical training and/or experience
• Minimum 4 years of relevant experience, preferably in construction

This job description is not intended to be all-inclusive, and employees will also perform other duties such as assigned by management as required. Infrastructure Traffic Services (ITS) reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.