What are the responsibilities and job description for the Field Services Engineer position at Infotree Global Solutions?
Description:
Note: Highly preferred if candidate has experience in Installing tools and mechanical/electrical aptitude
Responsibilities:
• Performs on-site service and repair of semiconductor processing equipment
• Troubleshoots equipment problems
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance, and security of company property including vehicles, tools, etc.
• Employees must also maintain standards of conduct acceptable to both client and customers to maintain credentials for being on customer site(s)
Qualifications:
• Associates degree in electronics, engineering, or other applicable field of study; Bachelors Degree in Engineering or Technology preferred (HS Diploma/GED also acceptable with relevant experience)
• 2 year previous experience in maintenance, repair, and troubleshooting of semiconductor capital equipment
• Excellent customer interface skills is required
• Mechanical aptitude is required as well as an ability to use appropriate tools
• Thorough understanding of technical issues involving the maintenance, repair and/or installation of company equipment and company procedures are required