What are the responsibilities and job description for the Oracle B2B Service Cloud/ Oracle Fusion CX Consultant position at InfoTech Spectrum Inc?
Position : Oracle B2B Service Cloud/ Oracle Fusion CX Consultant
Location: San Jose, CA Onsite
Job Description:
Required Experience
· Minimum 5 years of hands-on experience implementing Oracle Fusion B2B Service Cloud solutions.
· Strong experience in Oracle Fusion CX ecosystem and cloud-based service implementations.
Core Functional Expertise
· Customer Management
· Lead & Opportunity Management
· Service Request Management
Technical Skills
· Custom Object Definition & Management
· Object Functions, Workflows, and Triggers