What are the responsibilities and job description for the Senior Consultant- OCM position at Infosys?
Senior Consultant-OCM, Workforce Transformation
Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries.
Responsibilities Include, But Are Not Limited To:
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Infosys is seeking a Senior Consultant with Technology focused Organization Change Management, Communications, Learning, and/or Organizational Design experience within several of our focus industries.
Responsibilities Include, But Are Not Limited To:
- Support client engagement teams in Organizational Change Management (OCM), Learning, and/or Organizational Design services
- Lead a small team of analysts and consultants
- Responsible for gathering client data and providing analysis to support design of solutions
- Support development of work products following project guidelines, such as creating communications, end-user documentation and job aids
- Track program metrics and status
- Lead/facilitate client workshops to collaborate with clients and educate them through process
- Actively contribute your ideas to provide solutions for clients
- Support the growth of our Workforce Transformation practice by contributing to collateral development and methodology.
- The successful applicant will be able to demonstrate specific experience leading and delivering change programs for one or more of the following:
- Organizational Change Management / Training Curriculum and content design / Org. Design and/or Optimization
- ERP-enabled transformation programs (e.g., SAP, Oracle, PeopleSoft, SNOW)
- Major package software implementations (e.g., SFDC, MS Dynamics)
- Collaboration initiatives (SharePoint or other collaboration platforms)
- Digital commerce implementations/transformations
- Shared services, outsourcing, and managed services programs
- MA&D transformations
- Independently leading client meetings or change visioning workshops
- Building an OCM strategy / plan
- Identifying and managing stakeholders
- Leading culture and leadership analysis and gap/fit/action planning
- Designing and delivering communications in print, web, and talking points
- Analyzing and sharing "what's changing" information about the work and organization
- Managing development of training strategy and overseeing training delivery
- Designing new / revised jobs and organizations
- Aligning HR policies and practices with the new way of working
- Facilitating business implementation readiness through a network of client business representatives
- Leads substantial workstreams successfully; focuses on business impact as well results. Identifies and tracks output parameters
- Delivers accurate, clear, and concise messages that inform and frequently persuade audiences to take action
- Systematically breaks down complex problems or processes into manageable parts, using advanced techniques and charts
- Adapts to the needs of diverse audiences and/or complex situations
- Bachelor’s degree or foreign equivalent required.
- At least 5 years of experience in Organization Change Management
- Ability to travel 4 days a week to multiple local, state and national client locations
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
- Must be a resident of one of our Hub locations (or live within a 2-hour distance to the Hub Location) – Houston, Dallas, Chicago, Boston, NY City, Bridgewater NJ, Atlanta, Bay Area, CA and Seattle, WA
- Strong verbal, written and interpersonal skills
- Ability to effectively analyze data, interview and metrics and communicate results to management
- Organized and able to work independently
- Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary
- Desire to work in a global delivery environment working on large complex programs
- Use of all MS Office tools
- Graduate degree preferred; Business Administration, Organizational Behavior and Development, Industrial Psychology, Instructional Design or other related fields
- Ability to interact at all levels of client organizations
- Can lead substantial workstreams successfully; focuses on business impact as well results
- Ability to build enduring relationships with Client team member
- Strong executive presence with excellent written and verbal communications skills
- Great listener who is humble yet confident with his/her abilities
- Strategic thinker who pays attention to detail, but isn’t afraid to roll up his/her sleeves and do what is required to get the job done
- Creative problem solver
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.