What are the responsibilities and job description for the Senior Consultant- Learning and Development position at Infosys?
Infosys Consulting Workforce Transformation practice is seeking a Senior Consultant with expertise in SAP related Instructional Design, Training, Communications, and Project Management to build outcome-drive, multimodal training programs for our clients.
As the owner of such programs, you will collaborate with leadership and stakeholders to support the design and implementation of learning programs that increase employee engagement, accelerate performance, and improve business outcomes.
Responsibilities
Responsibilities include, but are not limited to:
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
As the owner of such programs, you will collaborate with leadership and stakeholders to support the design and implementation of learning programs that increase employee engagement, accelerate performance, and improve business outcomes.
Responsibilities
Responsibilities include, but are not limited to:
- Conducting learning needs analysis and engaging with client stakeholders to assess current learning programs, gaps, and future skills required to determine client learning needs.
- Designing and delivering SAP related training content per client specifications including instructor-led training, eLearning, and Knowledge Transfer.
- Constructing project deliverables including PowerPoint, video, and end-user print documentation such as job aids.
- Leading substantial workstreams successfully including management of teams of consultants and analysts. Identifies and tracks program metrics and status.
- Proactively seeks opportunities to add value and/or address client pain points.
- Leading/facilitating client workshops to collaborate with clients and educate them through process.
- Supporting the growth of our Workforce Transformation practice by contributing to collateral development and methodology.
- Bachelor’s degree or foreign equivalent required.
- 5 years plus experience in Instructional Design, Training, Communications
- Ability to travel 4 days a week to multiple local, state and national client locations
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Must be a resident of one of our Hub locations (or live within a 2-hour distance to the Hub Location) – Houston, Dallas, Chicago, Boston, NY City, Basking Ridge NJ, Atlanta, Bay Area, CA and Seattle, WA.
- Strong presentation skills with advanced expertise in PowerPoint to deliver impactful presentations.
- Experience with SAP work in Learning & Development, Instructional Design, Education and/or Training.
- Strong executive presence. Expert written and verbal communications skills with experience delivering to senior audiences.
- Ability to effectively analyze data, interview and metrics and communicate results to management.
- Organized and able to work independently.
- Ability to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary.
- Use of all MS Office tools.
- Graduate degree preferred; Business Administration, Education, Organizational Behavior and Development, Communications, or other related fields.
- Mastery of Learning and Development technologies and architecture including LMSs, LXPs, DAPs, and other learning technologies.
- Prior work developing SAP related training materials.
- Understanding of Generative AI applications in Learning & Development.
- Experience building training strategy and plans from the “ground up”.
- Experience assessing and creating skills and competency models.
- Ability to build enduring relationships with client team members.
- Strategic thinker who pays attention to detail and isn’t afraid to roll up his/her sleeves and do what is required to get the job done.
- Creative problem solver, comfortable with ambiguity, and proactive energy.
Benefits
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.