Security Operations Center (SOC) Consultant

Overview

The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:

• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects
  
  

Your Contribution To The Team

• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.
  
  

Required Skill And Experience

• Responsible for network and security monitoring, defensive observability, automation, rule development, and threat analysis.
• Design, implement, and continuously improve the organization’s threat detection strategy, architecture, and related processes to proactively identify and mitigate potential security threats.
• Collaborate with Nu Skin to develop and optimize threat detection rules, algorithms, and models using signature-based, anomaly-based, and machine learning–based techniques to detect both known and unknown threats.
• Maintain detailed documentation of all threat detection and response processes, including procedures, playbooks, rules, and algorithms in Nu Skin’s document repository.
• Provide Tier 1 and Tier 2 incident response and support in coordination with Nu Skin SOC and SOC-as-a-Service vendors.
• Working Knowledge of Root Cause Analysis (RCA) for incidents using Splunk and other available tools.
• Liaise with development, SRE, and NRE teams to ensure cross-functional collaboration.
  
  

Preferred Skill And Experience

• Collaborate closely with Tier 2 analysts and the Incident Response (IR) Coordinator to investigate and respond to escalated alerts.
• Leverage threat modeling techniques to identify potential attack vectors, attacker behaviors, and assess the impact of successful attacks.
• Ensure SOC tools are configured to capture relevant and high-quality security telemetry.
• Integrate diverse data sources, normalize event data, and eliminate noise to produce comprehensive and accurate security visibility.
• Design and implement custom detection rules based on threat modeling and security telemetry, including writing and tuning Splunk correlation searches and reviewing ReliaQuest-deployed models.
• Work with Tier 2 and the IR Coordinator to evaluate detection effectiveness, identify improvement areas, and adapt to evolving threat landscapes.
  
  

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
  
  

Benefits

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
  
  

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.