Production support system engineer

Production support system engineer Job details Job Role Systems Engineer - US Work Location Hartford, CT State / Region / Province Connecticut Country USA Skills Domain|Healthcare|Healthcare - ALL Domain Delivery Interest Group Infosys Limited Company ITL USA Requisition ID 146241BR Infosys is seeking Production support system engineer. As a Production support system engineer, you will be a key player in the Production Support team to carry out level 1 application support and end user coordination of the L1 tickets. This position will interface with key stakeholders and apply your L1 skills across different stages of the ticket Life Cycle; be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued. Required Qualifications: • The candidate must be located within commuting distance of Hartford CT or be willing to relocate to the area. This position may require travel in the US. • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • Knowledge of IT/Related experience. • Knowledge of Production Support processes • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications: • At least 1 year of IT/Related experience. • Experience in level 1 application support. • Experience in Agile methodology development. • Ability to work in team in diverse/ multiple stakeholder environment. • Analytical skills. • Experience and desire to work in a Global delivery environment. Along with competitive pay, as a full-time Infosys employee, you are also eligible for the following benefits: Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off. The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.