What are the responsibilities and job description for the Principal SAP Applications & AI Automation Consultant position at Infosys?
Overview
The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.
In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
The Infosys Retail, Consumer Goods, and Logistics unit stands as a globally respected partner of choice, dedicated to helping clients achieve their business goals through cutting-edge technology and seamless services. Our unit offers a dynamic forum where projects and teams can effectively learn, adopt, and excel in all technologies. We foster a vibrant community that leverages shared skills and experiences to deliver high-quality, value-enhanced solutions. Join us and become part of a team that drives innovation, operational efficiency, and sustainable growth in the retail, consumer goods, and logistics sector. Together, we can shape the future of these industries and achieve remarkable success.
In the assigned Job Role of Package Consultant 3, your Area Of Responsibility will be as below:
- Analyze complex business processes to identify optimization opportunities and draft detailed requirement specifications that align with enterprise architecture standards
- Define and develop solution architecture, steering customization and integration efforts based on thorough business analysis
- Design and implement advanced customizations basis ERP platform's capabilities and limitations and develop critical software applications in collaboration with the development team
- Develop and implement complex integration workflows to connect the ERP system with external applications, while leading large-scale data migration strategies to ensure data integrity
- Implement advanced performance optimization strategies focused on scalability, reliability, and user experience, while leading compliance initiatives throughs audits, to uphold security protocols and industry standards
- Develop detailed documentation for complex ERP customizations and lead training workshops tailored to various user groups, to ensure effective knowledge transfer
- Expertise in ERP systems, architecture, and advanced customization techniques
- Ability to design complex integration solutions and guide large-scale data migrations
- Proactive problem-solving to streamline complex requirements
- A strategic mindset to align technical solutions with business goals and market trends.
- Deep understanding of compliance requirements, security protocols, and performance optimization methodologies
- Sector specific expertise for high quality project delivery
- SAP-Centric Enterprise Solutions
- Develop and support solutions with SAP as the system of record/core ERP platform.
- Build extensions and integrations around SAP using SAP BTP, Integration Suite, APIs, and cloud technologies.
- Support SAP business processes through intelligent automation and integration with surrounding enterprise applications.
- Contribute to SAP cloud development and Clean Core-aligned extension approaches.
- Support technical analysis, design, testing, defect resolution, and deployment across SAP-related initiatives.
- SAP BTP & Enterprise Integration
- Develop and maintain integrations using SAP BTP Integration Suite.
- Integrate SAP with Microsoft, CRM, ITSM, data, cloud, and other enterprise platforms using REST APIs, JSON, webhooks, and enterprise connectors.
- Support end-to-end troubleshooting across SAP and non-SAP systems.
- Participate in SIT, integration validation, defect management, and technical coordination across functional and technical teams.
- Generative AI & Agentic AI
- Design AI agents and agentic workflows for enterprise use cases around SAP and connected business applications.
- Leverage LLMs, prompt engineering, tool calling, and enterprise connectors to automate technical and business activities.
- Explore AI-assisted approaches for application modernization, data analysis, support, workflow automation, and engineering productivity.
- Integrate Generative AI solutions with SAP and surrounding enterprise platforms through APIs and integration services.
- Experience working with SAP and surrounding enterprise applications.
- Hands-on exposure to SAP BTP and enterprise integration.
- Experience with AI/GenAI, cloud platforms, APIs, and automation.
- Exposure to enterprise application modernization and data migration.
- SAP and Microsoft cloud/AI certifications are preferred.
- Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- This position may require relocation and/or travel to work/project location.
- Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.