What are the responsibilities and job description for the Principal SAP FSM Consultant position at Infosys Technologies Ltd?
Job Details
Infosys is seeking a Principal SAP FSM Consultant: As a Principal Consultant, you will be a key player in the consulting team that helps discover and define the problem statement, evaluates the solution options, and makes recommendations. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design. You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization s financial guidelines. You will also support knowledge transfer with the objective of providing value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Basic Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of experience with Information Technology.
The location for this position is Pomona, CA. This position may require travel to Project / client locations.
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Preferred Qualifications:
Seasoned SAAt least 11 years of FSM implementation experience with minimum 2 full lifecycle implementation project experience.
Hands-on experience required in below areas
Proficient in Configure, Customizing and Testing of FSM Scenarios as per client requirements
Identify gaps, issues and work around solutions and come up with RICEFW Document functional/technical designs, test cases and results
Create and conduct presentations/workshops/demos on system functionality to the client
SAP FSM system Setup
Hands on experience in setting up below
FSM Resource planner
Scheduling
Dispatching
Service fulfillment
Time and Material Journal approval functionality,
Smart form settings
Business rules
Crowd Service
Administration tasks
Integration with SAP FSM with the backend ERP system using SAP FSM Connector and SAP CPI
Experience with Business rules, Screen configurations and workflows.
Exposure to CPI and designing groovy scripts.
Custom reports on FSM using Jaspersoft tool, if business required for any custom reports in FSM
Exposure on the Foundational Services in FSM which include Auto scheduling policies.
custom Auto scheduling policy as per the customer requirement
Custom developments
Data replication
Experience in the below project life-cycle phases:
Requirement gathering
Business process design
configuration
RICEFW Functional design
Systems and Integration Testing
Cutover Data migration
Train the trainer
Hypercare - Resolving production issues
Enhancements & Application support
SAP FSM Certification
Experience on implementation of SAP CRM / C4C Service module will be an added advantage
SAP S/4 HANA Service/Customer Service modules
Knowledge on SSAM (SAP Service and Asset Manager)
Excellent analytical and problem-solving skills
Strong communication and interpersonal skills
A high degree of initiative and flexibility
Proven ability to work in a team-oriented collaborative environment
High customer orientation
High quality awareness
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.
Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
EEO/About Us :
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $101,489 - $163,385
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