Process Improvement Manager (Digital Transformation)

Job Title: Process Improvement Manager (digital transformation - manufacturing)

Pay Rate: $37 to $38.50/hr

Duration: 12 months

Location: Charlotte, NC (Hybrid - 3 days onsite)

This position is for the Power/Energy division.

We are looking for a Process Improvement Manager (digital transformation - manufacturing) to concentrate on our efforts in optimizing operations/processes within our new Power Transformer Retrofit and Refurbishment Factory. You will support us in building and digitally transforming the brand-new Transformer Service Factory in Charlotte. This role requires strong knowledge of process documentation, digitalization, and data-driven operations to support efficient and scalable workflow improvements. Driven operations to support efficient and scalable workflow improvements.

• Map, analyze, and improve manufacturing business processes, identify opportunities for automation, standardization, and efficiency gains.
• Work with cross-functional teams (engineering, manufacturing, quality) to understand manufacturing process requirements and improve opportunities.
• Support the collection and structuring of data to enable future AI/ML and digital twin initiatives.
• Support the identification of opportunities for automation, standardization, and the implementation of digital tools.
• Champion AI and digital technologies to strengthen operational excellence and drive continuous improvement across the organization.
• Collaborate across engineering, operations, IT, and business teams to gather requirements and translate them into practical digital solutions.

Requirements:

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, or related field.
• Up to 2 years in digital transformation, project management, or operational excellence, ideally within manufacturing, service, or engineering environments.
• Excellent communication skills with the ability to collaborate effectively across departments and levels of the organization
• Knowledge of Process Analysis (e.g., Visio, Draw.io, etc.) and/or data analysis tools (Alteryx, Power BI)
• Build and enhance low-code applications using applications like Mendix to replace manual processes, accelerate digitalization, and support scalable, user-friendly solutions across the business; not required.
• Strong analytical and problem-solving skills, with attention to detail.
• Proactive, collaborative, and innovation‑driven, with a passion for harmonizing digital initiatives across hubs and functions.
• Process improvement mindset: Strong background in process mapping and Lean/Six Sigma methodologies to drive efficiency and scalability.
• Fluent in English, additional languages are a plus
• Candidate needs to be local to the Charlotte surrounding area to be able to commute.
• Applicants must be legally authorized for employment in the United States without current or future employer-sponsored visa support.
• Our employees with existing work authorization may be eligible for an internal transfer.