Court Scout

Job Summary

As a Court Scout at InformData, you will support the accuracy and integrity of our background check services by researching and documenting court operations across multiple jurisdictions. This role involves visiting courthouses to observe and evaluate processes, understand workflow variations, and identify best practices. The Scout builds strong relationships with court personnel and communicates findings clearly across the organization. This position requires a high level of independence, flexibility, and professionalism, with extensive travel on a set schedule and occasional short notice trips to address operational needs. Comfort interacting with the public and court staff is essential, as is a strong attention to detail and commitment to accuracy.

Duties and Responsibilities

• Travel independently to courthouses nationwide to conduct onsite visits, observations, and interviews to gain a deep understanding of court operations, workflows, and record access procedures.
• Observe, document, and evaluate court processes including case filing systems, record retrieval methods, public access policies, and jurisdiction specific requirements.
• Compile clear, detailed reports outlining court procedures, required documentation, timelines, and any specialized forms needed to obtain records.
• Analyze findings to identify best practices, trends, inefficiencies, and potential bottlenecks that may impact background check operations.
• Develop practical, actionable recommendations to improve data collection processes and operational efficiency.
• Communicate findings and recommendations to internal stakeholders through written reports, presentations, training, and ongoing collaboration.
• Build and maintain professional relationships with judges, clerks, administrators, and other court personnel to support effective information gathering and long-term collaboration.
• Monitor changes in court processes, personnel, or technology by revisiting locations as needed and ensuring internal documentation remains accurate and up to date.
• Provide guidance, insights, and training to team members based on research findings to improve overall team knowledge and performance.
• Respond to urgent or time sensitive requests from courts or internal teams as needed.
• Utilize technology tools such as mobile applications, cloud based reporting platforms, and data management systems to document, store, and share findings.
• Maintain accurate travel records and comply with scheduling, reporting, expense, and compliance policies.
• Represent the organization professionally in all courthouse interactions and external communications.

Please note that this job description is meant to give a basic understanding of the position and does not cover every part of the job duties and requirements. InformData reserves the right to change or assign other duties to this position at any time.

Qualifications

• Working knowledge of court systems, legal processes, or courthouse operations through professional or academic experience.
• Prior experience with courts, government agencies, legal organizations, or courthouse research preferred.
• Ability and willingness to travel up to 50% of the time, including overnight and multi day trips.
• Proven ability to work independently while managing a dynamic schedule.
• Strong written and verbal communication skills, with the ability to present findings clearly.
• Excellent attention to detail, analytical thinking, and organizational skills.
• Professional, discreet, and comfortable interacting with court personnel and external stakeholders.
• Experience assessing workflows, identifying process improvements, and documenting procedures or standard operating practices.
• Proficiency with Microsoft Office Excel intermediate or higher preferred. Comfortable using data and reporting tools.
• Basic understanding of data structures and process workflows.

Working Conditions

• This position requires the incumbent to work indoors at a desk for extended periods of time.
• The person must be able to comprehend and follow work instructions in a fast-paced, team environment.
• This position may be requested to work overtime on occasion to meet company objectives

For Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

InformData is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.