Qualifications

• Work experience with: end-user support, monitoring, testing, and troubleshooting hardware and software problems in a LAN environment
• Comp TIA Security required
• Minimum 1 years of network or programming experience; A /NET certification preferred
• Associates Degree preferred
• Previous years of experience in computing industry will be considered in lieu of degree
• Has knowledge of commonly-used concepts, practices, and procedures as it relates to Windows desktop and peripheral support
• Knowledge of PHP, Microsoft SQL Server, JavaScript, XML, HTML/XHTML, .NET and ASP.NET Framework development a plus

Reports To

Helpdesk Administrator

Supervises

N/A

Job Goal

Supports the district by installing and supporting Windows desktops, peripherals, and application software packages

Essential Functions

• Relies on instructions and pre-established guidelines to perform the functions of the job
• Supports LANs in regards to Windows desktops and peripheral installation and maintenance
• Installs and configures Windows desktops and applications
• Prepares and maintains site level documentation
• Improves technical skills by researching manuals and reading related technical publications
• Travels within district as required (travel reimbursement when applicable)
• Recommends repairs to the Enterprise Architect
• Typically reports to the Enterprise Architect or project leader
• Performs other related duties as requested or assigned

Evaluation

Performance of this job will be evaluated in accordance with provisions of the Board’s policy on evaluation of personnel.

Salary Information

Salary : $25