Technology Strategic Remediation Operations Director - Truist Protection Services

Regular or Temporary:

Language Fluency: English (Required)

Work Shift:

Please review the following job description:

ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Establish and lead Truist Technology Strategic Remediation Governance and Operations function to design and implement operational program management structure to support execution of strategic remediation plans within program portfolio, including program charter, governing documents, adoption efforts and maturity roadmap.

2. Oversee functions to drive:

a. Project management structure including portfolio management, status reporting, communication, education, and engagement routines.

b. Management of regulatory exams, responses, and routines on behalf of program; serve as point of contact for Truist Regulatory Relations internal team.

c. Ownership and accountability for remediation of ET-wide macro concerns not owned by a technology vertical – i.e., Finance and Resource Management.

3. Work in tight alignment with the Head of Strategic Remediation, ET senior leadership and Business Management Offices to drive adoption of program.

4. Build and/or influence organizational support structures to ensure prioritization and ongoing sustainability of solutions put in place as an outcome of this work, i.e. influence processes to prioritize strategic remediation initiatives across HR/Risk/Finance/business dimensions, socialize and educate key partners, create/enhance tracking, reporting, metrics, escalation paths, interrogation of existing or needed policies and procedures, leading project-level reviews.

5. Build and lead a team with appropriate qualifications and experience to design, drive, manage and support this effort.

6. Work across ET Technology Integration and Performance functions to weave Technology Strategic Remediation program/portfolio remediation insights into overall efforts.

7. Lead ET coordination with centralized risk oversight functions to ensure all workstream reporting, communication and requirements are fulfilled on time with quality.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Demonstrable in-depth understanding of enterprise financial services technology organizations, structure, technology and associated risk landscapes.

2. Significant experience managing high priority programs and initiatives, inclusive of initial conceptual design through delivery and ongoing sustainability.

3. Regulatory and risk management experience in a large financial services technology organization.

4. MBA or equivalent experience with expertise in Technology and Risk Management across Lines of Defense.

5. 10 years of experience in an enterprise technology environment.

6. Demonstrated experience leading large, complex/critical technology projects.

7. Experience influencing strategy, processes, and/or risk management efforts for large organizations, inclusive of implementation and/or closing risk-related programs related to technology resilience/BCDR, implementing technology change, allocating budgets, business case development, cost modeling, business and technical requirements analysis, vendor assessment and selection, and related nuances of enterprise technology risk management.

8. Proactive, driven professional with the ability to operate effectively from the conceptual stage through to successful implementation amidst frequent change.

Preferred Qualifications:

1. Truist Enterprise Technology risk management experience

2. Experience directly with the Truist Technology Strategic Remediation portfolio, overall program effort, workstreams, cadences.

3. Established relationships with key functions and partners within Truist. Understanding of existing organizational structures and navigation.

OTHER JOB REQUIREMENTS / WORKING CONDITIONS

Sitting
Constantly (More than 50% of the time)
Standing
Occasionally (Less than 25% of the time)
Walking
Occasionally (Less than 25% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

Type