Director, Technology Risk- Enterprise Services Risk

Director, Technology Risk- Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

As a Technology Risk Director in Capital One’s Tech and Product Risk Office, you will apply your risk management, cyber, and technical expertise to the company’s Technology organization. You will partner across Enterprise Services, Divisional CIOs, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and reporting in order to better manage the company’s risk in an open and collaborative environment.

In this role, you will:

• Serve as the Technology Risk Guide leader for the Enterprise Platforms Technology and Product Leadership Team and respective software engineering teams to propel technology risk agenda and help them make informed risk-based decisions.
• Assist Tech and Product Risk leadership in delivering against their strategy and services
• Provide oversight and guidance on key strategic Technology initiatives
• Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance; collaborate effectively across multiple organizations to achieve objectives
• Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction
• Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts
• Design and implement internal risk and control governance processes
• Influence leaders within Tech, Cyber, Product, second line risk organizations, the developer community, and Internal Audit on key technology risks and actions needed
• Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
• Support Risk Control and Self Assessments (RCSAs)
• Understand, document, and analyze current state capabilities leveraging one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.
• Advanced knowledge of cloud computing and of third-party collaboration platforms such as Google apps, Zoom, Slack, Confluence etc.
• Familiarity with Generative AI technologies, including safeguards and associated risk management activities.
• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification
• At least 7 years of experience in Cybersecurity, Technology, Risk Management, or External Audit, or a combination
• At least 7 years of experience in project, process, or program management
• At least 7 years of experience planning and leading IT audits or risk assessments
• At least 7 years of People Management experience

Preferred Qualifications:

• Bachelor's Degree or Military Experience
• At least 10 years of experience in Cybersecurity, Technology, Risk Management or External Audit, or a combination
• At least 10 years of experience in project, process, or program management
• Cyber and Risk Certifications (CRISC, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification)
• Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders
• Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands, and timelines
• Consulting experience with a Big 4 firm is a plus

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Director, Technology Risk- Enterprise Services Risk

The Enterprise Services Risk organization is expanding with a focus on attracting innovative, pioneering, collaborative, and highly skilled professionals. We operate at the forefront of risk management, providing support for novel and developing technologies, as well as critical business strategies. Diverse perspectives and experiences are valued as we work to redefine the financial sector.

As a Technology Risk Director in Capital One’s Tech and Product Risk Office, you will apply your risk management, cyber, and technical expertise to the company’s Technology organization. You will partner across Enterprise Services, Divisional CIOs, and Information Security teams to develop and support best-in-class industry risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will collaborate with second lines of defense to lead and implement risk and control tools, techniques, and frameworks for the Technology organization. Your contributions will drive organizational and strategic change through risk identification, measurement, analysis, and reporting in order to better manage the company’s risk in an open and collaborative environment.

In this role, you will:

• Serve as the Technology Risk Guide leader for the Enterprise Platforms Technology and Product Leadership Team and respective software engineering teams to propel technology risk agenda and help them make informed risk-based decisions.
• Assist Tech and Product Risk leadership in delivering against their strategy and services
• Provide oversight and guidance on key strategic Technology initiatives
• Serve as interdepartmental advisor, interfacing with technology lines of business and other areas such as second line Technology and Cyber organizations and Compliance; collaborate effectively across multiple organizations to achieve objectives
• Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction
• Gather risk and control data and reporting; perform initial analysis or potentially evaluate data provided by team analysts
• Design and implement internal risk and control governance processes
• Influence leaders within Tech, Cyber, Product, second line risk organizations, the developer community, and Internal Audit on key technology risks and actions needed
• Develop and monitor risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
• Support Risk Control and Self Assessments (RCSAs)
• Understand, document, and analyze current state capabilities leveraging one or more risk methods. Leverage industry benchmarking to determine best practices and lessons learned regarding components of the risk framework.
• Advanced knowledge of cloud computing and of third-party collaboration platforms such as Google apps, Zoom, Slack, Confluence etc.
• Familiarity with Generative AI technologies, including safeguards and associated risk management activities.
• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aids. Draft, contribute to, edit, and deliver presentations that enable the design, development, refinement, and usage of risk methods.

Basic Qualifications:

• High School Diploma, GED or Equivalent Certification
• At least 7 years of experience in Cybersecurity, Technology, Risk Management, or External Audit, or a combination
• At least 7 years of experience in project, process, or program management
• At least 7 years of experience planning and leading IT audits or risk assessments
• At least 7 years of People Management experience

Preferred Qualifications:

• Bachelor's Degree or Military Experience
• At least 10 years of experience in Cybersecurity, Technology, Risk Management or External Audit, or a combination
• At least 10 years of experience in project, process, or program management
• Cyber and Risk Certifications (CRISC, CISM, CRCM, CAMS, CIPP, ABA Risk Management Certification)
• Excellent verbal presentation and written communication skills to confidently interact with the cyber organization and enterprise stakeholders
• Excellent problem-solving, analytical, and critical thinking skills to effectively respond to shifting priorities, demands, and timelines
• Consulting experience with a Big 4 firm is a plus

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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