Cyber Security Incident and Threat Manager

The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements.

As a Cyber Security Incident and Threat Manager you will:

• Be responsible for the management of a technical and operational cybersecurity domain.
• Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work.
• Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements.
• Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain.
• Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee.

Responsibilities

• Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck").
• Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed.
• Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts.
• Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning.
• Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts.
• Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group.
• Contribute towards the resolution of challenging problems.
• Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals.
• Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives.
• Collect and document and implement solutions to remediate identified lessons learned.
• Enrich team value by creating training and knowledge sharing opportunities.
• Build and maintain effective relationships with peers and internal business partners.
• Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale.
• Develop presentations and executive briefings regarding relevant security incidents and findings to senior management.

Basic Qualifications:

• High school diploma, GED or equivalent certification
• At least 4 years of cybersecurity experience
• At least 4 years of SOC experience
• At least 2 years of people management experience

Preferred Qualifications:

• Bachelor’s Degree
• 6 years of cybersecurity experience
• 6 years of experience in security operations
• 4 years of experience in case management

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

The Cyber Security Incident and Threat Manager is a technical and operational Servant Leader responsible for managing a cybersecurity domain and a team of analysts and operators. This role demands hands-on expertise, accountability for developing team skills, and a focus on operational excellence and continuous improvement to meet security, corporate, and regulatory requirements.

As a Cyber Security Incident and Threat Manager you will:

• Be responsible for the management of a technical and operational cybersecurity domain.
• Lead a team of cybersecurity analysts and operators to also include hiring, mentoring, and assigning work.
• Identify and implement areas of operational improvement and processes that meet security, corporate, and regulatory requirements.
• Be a hands-on Servant Leader and technical Subject Matter Expert, accountable for effectively skilling and developing analysts and operators across this cybersecurity domain.
• Develop and coach teams to be able to identify, manage, and escalate risk, and effectively manage risk within the teams you oversee.

Responsibilities

• Serve as the Managerial Incident Lead for all analysis and response functions during high-impact cyber events on assigned shift and/or broader engagement ("All Hands-on Deck").
• Translate technical details pertaining to threats and incidents into consumable elements for SIIRT and Cyber leadership awareness when needed.
• Mentor and lead a staff of Security Operations Center (SOC) analysts for a specific shift in both technical and soft skills to craft a team of highly technically competent, consistent, thoughtful, and customer-centric security experts.
• Ensure the group is adhering to security operational excellence, applying consistency of technical and analytical execution, and sharing common practices to foster a culture of excellence and continuous learning.
• Contribute to the hiring process, including retaining talent, and leading a high-functioning, diverse group of Cybersecurity analysts.
• Establish clear objectives and key results, developing a consistent set of practices and processes across a given shift that aligns to the larger Security Operations Center (SOC) group.
• Contribute towards the resolution of challenging problems.
• Assist in the design and development of security solutions and processes consistent with Cyber Incident and Threat Management program goals.
• Provide program Subject Matter Expertise to influence Cyber-led security optimization initiatives.
• Collect and document and implement solutions to remediate identified lessons learned.
• Enrich team value by creating training and knowledge sharing opportunities.
• Build and maintain effective relationships with peers and internal business partners.
• Provide guidance and leadership for developing innovative solutions which enable rapid analysis and response to security incidents at the enterprise scale.
• Develop presentations and executive briefings regarding relevant security incidents and findings to senior management.

Basic Qualifications:

• High school diploma, GED or equivalent certification
• At least 4 years of cybersecurity experience
• At least 4 years of SOC experience
• At least 2 years of people management experience

Preferred Qualifications:

• Bachelor’s Degree
• 6 years of cybersecurity experience
• 6 years of experience in security operations
• 4 years of experience in case management

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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