What are the responsibilities and job description for the IT Support Technician (Part-time) position at Information Systems Laboratories?
Information Systems Laboratories, Inc. (ISL) is seeking a part-time IT Support Technician position as part of the corporate Information Technology team. ISL (www.islinc.com) is a high-tech, employee-owned technology-development company. ISL is an innovative technology development company that specializes in creating real world solutions for the national security and energy sectors. We design, engineer and produce state-of-the-art products, as well as provide in-depth research and expert analysis for our customers around the globe.
The IT Support Technician will interface directly with the Corporate IT lead and perform a variety of tasks to support all facets of the company. Job duties include the following:
- Install and update software on computer workstations and servers
- Install, troubleshoot, and perform maintenance on workstations, laptops, servers, printers, and other equipment.
- Assist in managing user accounts and permissions through Active Directory/Azure
- Monitor data backup implementations
- Assist with implementation of Cyber Security controls, firewalls, network equipment, monitoring, etc.
- Assist in maintaining hardware inventory
Education
College degree (associates or bachelors) or applicable IT certifications is desirable.
Work Experience
None.
Desired Skills
- Strong familiarity with Windows operating systems including Windows 11 and Windows Servers
- Familiarity with Active Directory, DNS, DHCP, Azure
- Network protocols such as TCP/IP and support of Ethernet and Wireless networks
- Network equipment management including firewalls, switches, and VPN
- Strong writing skills related to technical process documentation
- Strong communication skills
Benefits:
- Flexible schedule
Work Location: In person