What are the responsibilities and job description for the Lead Production Coordinator – Detroit Michigan position at Information Services Group?
Lead Production Coordinator – Detroit Michigan
Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there.
Position Overview
The Senior Production Manager – Live & Streaming Media leads all aspects of studio and offsite media production for corporate and dealer communications across the U.S., Mexico, and Canada. This role oversees live event production, post-production, and media delivery while managing a multidisciplinary team and maintaining strong client relationships. The ideal candidate is a highly skilled broadcast professional with deep knowledge of streaming technologies, production management, and creative direction.
Responsibilities
- Lead all studio and offsite productions, including broadcast and on-demand events
- Supervise all production-related staff and resources to ensure successful event execution
- Serve as the primary liaison with clients to assess event requirements including broadcast, distribution, and post-production deliverables
- Coordinate the organization, transportation, setup, and teardown of mobile production equipment
- Maintain active knowledge of all studio equipment, systems, and services offered
Event Execution
- Produce and direct key GM events including:
- VCT Events & VCT Remotes
- Podium and Seminar Sessions
- Executive Announcements
- Town Halls
- Mobile Delivery Events
- Manage relationships with essential equipment suppliers and coordinate additional rentals when required.
- Plan and manage project budgets, crew assignments, and freelance requirements.
- Develop creative concepts and new production strategies for upcoming events and edits.
- Lead post-production planning, scheduling, and task delegation across teams.
Project & Team Management
- Develop and implement best practices, workflows, and documentation for production processes.
- Create full-scale project plans, communication documents, and “run of show” materials for events across the U.S., Mexico, and Canada.
- Identify and resolve project-related conflicts and risks; create contingency plans as needed.
- Mentor and train production staff on studio operations, technical procedures, and process standards.
- Conduct employee performance reviews and ensure professional development within the team.
- Motivate staff to achieve high performance and ensure 100% client satisfaction.
Operational Oversight
- Manage day-to-day technical operations across the U.S., Mexico, and Canada.
- Coordinate equipment upgrades, installations, and maintenance across regions.
- Maintain regular communication with clients, vendors, and internal teams regarding project scope, changes, and deliverables.
- Review statements of work, service agreements, and client expectations to ensure clarity and successful execution.
Required Skillsets
- In Office Position – Detroit, Michigan
- 8 years of experience in live or studio production management, preferably in corporate or automotive industries.
- Experience working with cross-border teams (U.S., Canada, Mexico) and multicultural environments.
- Proven experience in live event production, broadcast operations, or streaming media management.
- Strong leadership, team management, and client communication skills.
- Comprehensive understanding of audio/video signal flow, routing, and troubleshooting.
- Familiarity with Dealer and Field systems, telepresence, and corporate communication platforms.
- Project management experience with ability to lead cross-functional initiatives across multiple regions.
- Ability to work flexible hours and travel as required.
Education
- Bachelor’ degree in related field required
- PMP certification or equivalent project management training desirable
At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.