What are the responsibilities and job description for the Systems Administrator position at Information Resource group, Inc.?
NOTE: Candidate must be a CURRENT WI resident. No relocation allowed.
Role: Systems Administrator-Candidate must be a CURRENT WI resident. No relocation allowed.
Interview Process: Teams Duration of the Contract: 6/30/2027, with a possibility of an extension.
Location: Waukesha, WI- Candidate must be a CURRENT WI resident. No relocation allowed. This position is ONSITE for the first 4-6 weeks. Afterward, candidates may be able to work a Hybrid schedule.
Required Skills & Years of Experience:
1. Experience providing remote support for Windows 11 operating systems, desktops, laptops, printers, scanners, iPhones/iPads, etc.
2. Experience providing support for Microsoft Office 365 and TEAMS.
3. Experience working with ITSM Tools such as Cherwell or Service Now for incident management and inventory.
Nice to Have Skills:
4. Mentoring and/or training counterparts/team members.
5. Experience consulting/collaborating with business partners and stakeholders to improve technical support services, address procurement needs, and/or create and/or update business processes/standards.