What are the responsibilities and job description for the Mainframe Batch Operations Technician -Candidates must be current residents of WI position at Information Resource Group, Inc.?
Job Details
Job Title: Mainframe Batch Operations Technician -Candidates must be current residents of WI
Location: 100% Remote (Must be a Current Wisconsin Resident)
Shift: 2nd Shift (Mon Wed 2:00 PM 11:00 PM CST) & Every Sunday (5:30 AM 6:30 PM CST)
Contract Duration: Through 06/30/2026 (Strong possibility of extension)
Job Description IRG Clients is seeking an experienced Mainframe Batch Operations Technician to support enterprise and mainframe batch processing environments for state government agencies. This role is part of the Computer Platform Services team and is responsible for monitoring, scheduling, and troubleshooting critical production jobs using Control-M and JCL in a 24x7 operational environment. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to provide high-quality customer support in a mission-critical setting. Key Responsibilities
- Monitor, schedule, and manage batch jobs using Control-M in mainframe and distributed environments.
- Analyze and resolve job failures, performance issues, and scheduling conflicts.
- Perform JCL troubleshooting, restarts, and reruns as required.
- Provide operational support for applications across multiple agencies, ensuring SLA adherence.
- Document procedures, incident resolutions, and operational processes clearly and accurately.
- Communicate effectively with application teams, infrastructure teams, and business users.
- Participate in shift coverage, including mandatory 2nd shift and Sunday support.
- 5 years of experience with Control-M (job scheduling, monitoring, troubleshooting).
- 5 years of experience with JCL in a mainframe environment.
- 5 years of strong oral, written, and technical documentation skills.
- Willingness and ability to work:
- Monday Wednesday, 2:00 PM 11:00 PM CST (2nd shift)
- Every Sunday, 5:30 AM 6:30 PM CST
- Experience supporting CICS, DB2, COBOL, and JCL applications.
- Familiarity with tools such as Changeman, CNTL-M, or similar.
- Informatica experience.
- Proficiency with MS Office Suite.
- Online virtual interview.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.