What are the responsibilities and job description for the Application Support Analyst position at Information Resource Group, Inc.?
Job Details
Role: Application Support Analyst
Location: Bismarck, ND- fully remote
Interview Process: Virtual Teams meeting with camera on
Duration of the Contract: approximately 12 months
Onsite or Remote? Local candidates for flexible hybrid schedule preferred, but open to non-local, fully remote.
IRG client is looking for an Application Support Analyst to provide system analysis and support for IT applications, ensuring smooth operations and assisting with enhancements as needed. This role focuses on application troubleshooting, user support, and coordination between technical teams and business stakeholders.
Top Skills & Years of Experience:
5 years' experience in application support and system analysis or related IT roles.
Proficiency in mainframe technologies, including ADABAS database management and NATURAL programming.
Experience supporting enterprise applications and complex data workflows.
Basic to intermediate SQL skills for data queries and reporting.
Familiarity with batch processing, job scheduling tools (e.g., Control-M), and data integration processes.
Understanding of incident management tools (e.g., ServiceNow, Remedy)
Soft Skills:
Ability to communicate effectively with technical and non-technical audiences.
Strong problem-solving and troubleshooting skills.
Nice to Have:
Prior experience consulting or providing operational support for a state system.