What are the responsibilities and job description for the UKG Pro WFM Specialist consultant position at Information Consulting Services of Delaware Valley?
See below as we just received. (2) Openings
Location: Philadelphia, Pa. (Full Remote)
Duration: 6 months with likely renewal
Start: ASAP
Must be a US citizen
The interview process will be multiple MS TEAMS interviews.
NOTE: Our hospital client is in need of (2) UKG Pro WFM specialist with deep expertise in UKG Pro WFM and Kronos WFC Timekeeping modules including Time & Attendance, Accruals, Attestation, along with functional integration support and familiarity with the Boomi integration layer (CRT functional builds). The ideal candidate will be adaptable and ready to assist across various workstreams in there ongoing Workforce Management (WFM) implementation.
Required skills / experience:
- At least five (5) years of UKG Pro WFM and five (5) years of Kronos WFC
- At least five (5) years within a healthcare environment
Job Description / Responsibilities
- Timekeeping Support: Conduct business analysis for new requirements and issues, develop functional specifications, design solutions, configure the system, and perform testing, cutover, and hypercare support
- Integration Support: Provide functional expertise for WFM integrations, linking UKG Pro WFM with Workday and other hospital systems. Perform in-depth testing, debugging, and resolution of integration-related issues. Maintain and update CRTs for integrations
- Testing & Validation: Support end-to-end testing, including payroll parallel testing, user acceptance testing, and issue resolution. Document test scripts and results
- Report development: Create, modify, and maintain standard and advanced reports using appropriate reporting tools.
- Stakeholder Collaboration: Lead discussions and provide support to WFM, payroll, nursing administration and IT teams, gathering requirements and presenting solutions.
- Training and Knowledge Sharing: Train new staff on UKG Pro WFM modules, develop debugging and how-to guides for system support
- Production Support: Provide hands-on support for the project team during cutover and go-live, ensuring a seamless transition
Skills:
- Strong experience with UKG Pro WFM implementations and WFC (Required proficiency)
- Hands-on expertise in timekeeping modules including Time & Attendance, Accruals, Attestation (Required proficiency)
- Hands-on expertise in CRTs, integrations (demographic and payroll specifically) and all testing cycles
- Critical thinking problem-solving skills (Required proficiency)
- Excellent problem-solving, communication, and stakeholder engagement skills (Required proficiency)
- Proficient in Microsoft Office products (Required proficiency)
- Strong documentation and reporting skills (Required proficiency)