Account Manager - Corporate

Company Description

Taylor & Francis is an Informa Business

Informa is a leading academic publishing, business intelligence, knowledge, and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis is one of the world’s largest publishers of high-quality, peer reviewed scholarly journals, books, e-books and reference works. We empower learners, thinkers and doers with trusted knowledge that advances research and enriches lives. We bring together diverse people, ideas and opinions to validate and publish the experts, theories and truths that matter. And we’ve been doing this in an unbroken arc since 1798.

Our purpose is to foster human progress through knowledge.  We strongly believe that this requires us to encourage and examine different ideas and voices, so that any work that meets our exacting levels of quality deserves to be included in our publications. This requires open minds, the opportunity for robust debate, and the courage to defend perspectives that stand up to scrutiny, even if they conflict with our personal beliefs or values. Because that’s the only way to find the best obtainable version of the truth and, ultimately, foster human progress. If you agree, then we’d love to hear from you.

Job Description

We are seeking an experienced and results-driven Account Executive with an entrepreneurial mindset to manage new and existing corporate customers, identify opportunities in the market, and expand strategic partnerships to maximize revenue. This is a great opportunity for a successful sales professional looking for a new challenge in a role that combines effective account management and new business development in the United States. 

Working within the Corporate Sales team, this position will be responsible for understanding our content portfolio and using that knowledge to develop growth strategies in various corporate markets. You will connect with various decision makers across key market sectors that may include pharmaceutical, biotechnology, energy, finance, food sciences and technology. You will also be responsible for achieving annual territory sales targets through consultative account management, while maintaining an awareness of changing market conditions and their impact on the business. 

What you’ll be doing: 

• Drive Sales and Revenue Growth 
  • Achieve and exceed annual territory sales targets, contributing to the division's overall revenue objectives  
  • Explore growth opportunities in diverse markets through direct prospect outreach, social media engagement, and in-person networking 
  • Develop and implement strategic short-, medium-, and long-term business plans to ensure relevance and adaptability in evolving market conditions 
• Customer Relationship Management 
  • Conduct regular sales visits to customers across your assigned region, customizing sales documentation and tools to maximize opportunities (up to 25% travel annually)
  • Cultivate strong customer relationships to ensure sustainable, high-level customer satisfaction 
  • Create and implement innovative strategies to enhance customer experience and outcomes 
• Sales Planning and Execution 
  • Plan, schedule, and execute a robust sales strategy across the product portfolio within your specific sales region 
  • Prepare for, attend, and actively contribute to internal sales meetings and industry events to build strategic awareness 
  • Liaise with cross-functional departments to enhance T&F's value proposition and service offerings 
• Reporting and Analytics 
  • Provide detailed reports on sales progress, customer feedback, and business environment to ensure awareness of micro and macro activities 
  • Manage accounts and prospects for your territory using CRM and data management tools 
  • Deliver accurate and timely reports on sales activities, business development initiatives, and industry developments in assigned areas 

Qualifications

What we’re looking for: 

• 3 – 5 years of successful sales and business development experience 
• Publishing or B2B sales experience preferred 
• Proficiency in Microsoft Office suite and CRM systems 
• Ambitious and proactive mindset with a passion for consultative sales approaches 
• Strong customer-centric perspective and ability to work independently 
• Excellent analytical, decision-making, and problem-solving skills 
• Outstanding oral and written communication skills 
• Effective presentation and organizational abilities 
• Ability to tailor communication style to diverse audiences 
• Willingness to travel as required by the company 
• Enthusiasm for continuous learning and adapting to industry trends 
• Ability to thrive in a dynamic, fast-paced sales environment 

Additional Information

What we offer in return:

• Annual base salary ranging from $90,000 - $96,000 sales bonus 
• 15 paid vacation days 2 paid floating holidays and a paid day off for your birthday
• 10 paid sick days 
• 3 additional discretionary days for the holiday season at the end of the year
• Up to 4 weeks of paid parental leave
• Medical, dental, vision and other health benefits
• 4 volunteer days per year
• 401(k) match
• Flexible working schedule
• Seasonal social and charitable events
• Training and development

What you should know:

• Location: The successful candidate will be able to utilize our balanced working model. We ask that candidates live within a commutable distance of either of our offices in Philadelphia, PA or New York, NY to ensure that as a balanced worker they can make it to our office locations 3x per week.
• You must have the right to live and work in the US. 
• Applications are reviewed on a rolling basis and interviews will be conducted throughout the duration of the recruitment process. We encourage all interested applicants to apply as soon as possible.

Training And Professional Development:

We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Interview process:

Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video screening exercise to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

Being "you" at Taylor & Francis

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity in people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.