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Mailroom Assistant

INFOPRO LEARNING PRIVATE LIMITED
San Antonio, TX Contractor
POSTED ON 11/30/2025
AVAILABLE BEFORE 3/29/2026

Description:

Need additional help to support mailroom.

Position Summary:

Mail Services Assistant ensures all mail is distributed to the Main Office and Navarro Buildings. Learn the basics of mail processing as well as the laws that are applicable to us. Learn how to use the permit numbers as well how to fill out the required 3602's for mailings. Learn the basics of digital printing, focused on the Xerox 3100 as well as the Xerox 9070.

Tasks and Responsibilities:

- Assist Senior Mail Operators on daily task, learn routes done daily

- Ensures delivery of all mail from the downtown Post Office for disbursement to all respective mail drops.

- Performs rough and fine sort of all mail, working knowledge of mail frop system and their meaning.

- Accepts any and all expedited deliveries (Fedex, UPS, etc), records and obtains signatures for each.

- Assesses any package that could be detrimental tot he saftey of the company and acts accordingly as trained.

- Addresses any issues from incoming calls regarding concerns or special needs.

- Monitors supplies needed for metering ink, strips, and print heads.

- Places service calls as needed for the meter machines, inerter, folder, and tracking devices.

- Processes all mail using high speed digital metering system, effectively ascertain the proper way to gain maximum discounts for all mail.

- Works with all internal customers for amy planned and unplanned mailings, gives quotes to respective parties for postage needed and the best process in handling the mailings.

- Ensures Presort Services are picked up daily and United States Postal Service report is precisely completed and submitted.

- Makes necessary changes to mail drops of all customers in the process of moving or relocating to a new area.

- Ensures over 195 mail destinations throughout all loacations are delivered twice daily.

- Folds, cuts, and inserts all Privacy, Installation, Installments, and Final Notices letters that are done daily to disperse to outside customers.

- Board Packets are received and prioritized for delivery.

- Performs safety protocol using the Smith Detection X-ray machine as needed.

- Understands the Business Center as well as ensuring all of them are properly stocked.

- Coordinates the toner and other supplies on any floor or other location are stocked and replaced as needed.

- Manage Cherwell to ensure all Business Centers ticketing system are taken care of.

- Reports as needed.

- Performs other duties as needed.

Minimum Qualifications:

- High School or GED

- Proficient in Microsoft Office Package, including word processing, spreadsheets, database, presentation software, electronic mail and scheduling.

- Ability to read, write, and comprehend information.

- Valid Texas Driver's License

- Ability to understand the mail process.

Preferred Qualifications:

- Some College is preferential

Competencies:

Demonstrating Initiative

Acting with Integrity

Communicating Effectively

Interacting with People at Different Levels

Serving Customers

Working Safely

Pay: $20.00 - $22.00 per hour

Work Location: In person

Salary : $20 - $22

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