Unified Communications Engineer

Candidates local to the region will be considered

MANDATORY SKILLS/EXPERIENCE Note: Candidates who do not have the mandatory skills will not be considered
8 years of experience working in a data center or in the field supporting related work.
4 years of experience in network support, LAN/WAN troubleshooting.
4 years of experience in communications routing, transport, and delivery (Wireline, Wireless and VoIP)
4 experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)
Working knowledge of networking hardware and topologies
Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments
Working Knowledge of computing systems and hardware
Experience with LEC circuits termination and turn-up
Ability to perform physical work related to the job.
Ability to follow detailed job documents.
Must be willing to travel within the NYC region to meet customer SLA's.
Must be willing to work on-call, after hours and weekends when required

DESIRABLE SKILLS/EXPERIENCE:
Bachelor's degree from an accredited college in computer science or related area of study
Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language.
Experience with Emergency Communications infrastructure, systems, applications, and related technologies.
Knowledge of E911 call routing, selective routing, trunking, and location-based routing.
Knowledge of DMS and ACD systems Knowledge of ANI / ALI services and functionality
Knowledge of 9-1-1 Call Handling Systems
Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks
Knowledge of NG9-1-1 ESINET call routing
. Knowledge of SMS, RTT, TCC routing, SMS aggregation
Knowledge of GIS and location-based identification systems