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Helpdesk Analyst

Infologitech
Indianapolis, IN Contractor
POSTED ON 12/11/2025 CLOSED ON 2/4/2026

What are the responsibilities and job description for the Helpdesk Analyst position at Infologitech?

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Job Position : IN-IDOH Helpdesk Analyst

Job Location : 2 N. Meridian St. Indianapolis IN

Job Duration : 1 Year

Job Description :

Local candidates only

2 N. Meridian St. Indianapolis IN, 46204

Immunization Helpdesk Analyst

Required / Desired Skills

  • Associate’s or Bachelor’s degree in Health Informatics, Information Technology, Public Health, or a related field Required
  • Experience in a helpdesk, data quality, or healthcare IT support role Required 4.5 Years
  • Experience with deduplication tools, data matching, or record linkage techniques Required 4.5 Years
  • Familiarity with immunization information systems Required
  • Strong analytical and problem-solving skills Required
  • Excellent communication and customer service abilities Required
  • Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office SuiteDesired
  • Knowledge of HL7 messaging and public health data standards Desired
  • Experience working with state or local public health departments Desired
  • Understanding of HIPAA and data privacy regulations Desired

Thanks and Regards,

Pushpa Nath

Job Type: Contract

Pay: $21.00 - $23.35 per hour

Work Location: In person

Salary : $21 - $23

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