What are the responsibilities and job description for the IT System Administrator position at InfoLogitech, Inc.?
Job Position : IT System Administrator
Job Location : Nashville, TN (Onsite)
Job Duration : 6 Months
Job Description :
- Customer Service & User Support: Strong interpersonal skills to assist users with system-related inquiries and ensure timely resolution of requests
- Cross-Functional Collaboration: Experience working with multiple teams, including application coordinators, trainers, and QA personnel
- Professional Documentation & Reporting: Ability to clearly document system changes, maintain logs, and communicate status updates effectively
- Help Desk Support: Understanding of IT support workflows, troubleshooting methodologies, and customer service best practices
- Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management
- Configuration & System Administration: Ability to modify and configure system settings, user permissions, and automated workflows
- Data Management & Documentation: Strong skills in maintaining logs, tracking system changes, and organizing supporting documentation in SharePoint
Regards,
C. Mageshwari
Salary : $20 - $30