AI Agent Builder

Position: AI Agent Builder

Location: Coppell, TX

Duration: 1 Year Contract to Hire

Rate: $ Open/Hour on W2

*** Need a Local Resource who can go for Face to Face **

Job Description:

POSITION SUMMARY

The Agent Builder is responsible for designing, developing, and deploying intelligent AI agents that automate complex workflows and enhance organizational capabilities. Design, develop, and deploy AI agents and automated workflows using low-code/no-code platforms to solve business problems, streamline operations, and enhance user experiences without traditional programming.

DESCRIPTION

Essential Functions, Duties, and Responsibilities

Describe what the role will be directly responsible for. Examples below.

Agent Design and Development

Build conversational AI agents, chatbots, and virtual assistants using platforms like Voice flow, Bot press, Microsoft Power Virtual Agents, or similar tools

Design agent conversation flows, decision trees, and logic pathways to handle user interactions effectively

Configure agent integrations with APIs, databases, CRM systems, and third-party applications

Test and iterate on agent performance based on user feedback and analytics

Workflow Automation

Create automated workflows using tools like Zapier, make (Integromat), Power Automate, or n8n

Connect multiple applications and services to eliminate manual tasks and data entry

Design trigger-based automations that respond to business events and conditions

Monitor workflow execution and troubleshoot failures or bottlenecks

Requirements Gathering & Solution Design

Collaborate with stakeholders to understand business needs and pain points

Translate business requirements into technical specifications for low-code implementation

Evaluate which processes are suitable for automation or agent-based solutions

Create documentation including flow diagrams, user guides, and technical specifications

Testing & Quality Assurance

Conduct thorough testing of agents and workflows across various scenarios and edge cases

Perform user acceptance testing with stakeholders

Debug issues and optimize agent responses for accuracy and user satisfaction

Ensure data security and privacy compliance in all implementations

Maintenance & Optimization

Monitor agent performance metrics including response accuracy, completion rates, and user satisfaction

Analyze usage patterns and conversation logs to identify improvement opportunities

Update agents with new capabilities, improved responses, and expanded functionality

Maintain version control and documentation for all deployments

Training & Support

Provide training to team members on using and maintaining deployed agents

Create user documentation and knowledge base articles

Offer ongoing support for agent-related issues and questions

Share best practices and lessons learned across the organization

Qualifications and Education Requirements

5 years of experience building solutions on low-code/no-code platforms

Demonstrated experience creating AI agents, chatbots, or automated workflows

Strong understanding of user experience and conversation design

Strong understanding of user experience and conversation design

Ability to work independently and manage multiple projects

Background in business analysis, process improvement, or software development

Certifications in relevant platforms (e.g., Salesforce, Microsoft Power Platform)

Experience with prompt engineering and LLM integration

Familiarity with Agile methodologies

Skills, Abilities, and Knowledge

Proficiency with low-code/no-code platforms (e.g., Bubble, Webflow, OutSystems, Mendix)

Experience with AI agent builders and chatbot platforms

Understanding of API integrations and webhooks

Familiarity with data structures, databases, and basic logic operations

Knowledge of natural language processing concepts

Process mapping and workflow optimization

Requirements analysis and documentation

Data analysis and interpretation

Problem-solving and critical thinking

Understanding of business operations and common pain points

Clear communication with both technical and non-technical stakeholders

Adaptability to new platforms and technologies

Success Metrics: Number of agents deployed and maintained, Reduction in manual processing time through automation, User satisfaction scores for deployed agents, Agent accuracy and task completion rates

Work Environment and Physical Requirements

Working on-site at assigned office location.

Regular and punctual attendance adhering to schedule established by leadership.

Flexibility to work occasionally adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.

Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.

Sedentary work in a stationary position at a cubicle for prolonged periods of time.

Constant repetitive motions required for operating a computer, such as typing and managing phone calls.

Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.

Please send your resume in word format, following details to anand.yalla@infolob.com or call me @ 972-845-7069 for more information:

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