What are the responsibilities and job description for the Product Coordinator (Adobe Workfront Admin) position at Infojini?
Role: Product Coordinator-Adobe Workfront Admin
Location: NYC, NY-Hybrid/Remote
Hire Type: Full-Time Permanent Role (No Contract)
Roles & Responsibilities
- Administer Adobe Workfront, including configuration, workflows, governance, templates, and user access.
- Design, implement, and optimize end-to-end workflows, incorporating AI-driven solutions to enhance efficiency and decision-making.
- Establish governance frameworks to ensure data integrity, consistency, and scalable adoption.
- Partner with Product Managers to prioritize and translate business needs into Workfront solutions (projects, tasks, reports, dashboards).
- Create and maintain user stories, requirements, and process documentation.
- Develop training and support materials to drive adoption and enable self-service.
- Analyze platform usage, performance, and AI enhancements to identify optimization opportunities.
- Support UAT and validate configurations against business requirements.
- Troubleshoot escalated issues (triage, root cause analysis) and coordinate with internal teams and vendors for resolution.
- Manage vendor relationships, including coordination of third-party deliverables and contract-based work.
- Act as a Workfront SME, guiding users and promoting best practices.
- Lead cross-functional collaboration and maintain strong stakeholder relationships.
Requirements
- Proven experience administering Adobe Workfront (required); Adobe Workfront Fusion preferred.
- Experience implementing AI and automation within enterprise workflows.
- Experience in enterprise environments with complex workflows and governance.
- Strong ability to design and implement scalable workflow solutions.
- Understanding of Product Management principles with interest in growth in this area.
- Strong analytical, problem-solving, and troubleshooting skills.
- Experience managing external vendors and supporting contract-based engagements.
- Excellent communication and stakeholder management skills with a customer-focused mindset.
- Proven ability to collaborate across business and technical teams.
- Familiarity with tools such as Jira and Azure DevOps.