What are the responsibilities and job description for the Onboarding Specialist position at Infojini Inc?
Key Responsibilities:
- Perform preboarding and internal movement activities from offer acceptance through start date, ensuring a consistent and positive experience for candidates, new hires, and internal stakeholders.
- Process employment-related transactions accurately and timely within HR and recruiting systems, escalating issues related to new hire and internal transfer processing as needed.
- Serve as a primary point of contact for preboarding inquiries, including coordination of relocation activities, by providing procedural guidance and routing issues appropriately.
- Maintain functional knowledge of employment laws and internal controls while supporting compliance through the collection, validation, and upkeep of required documentation, including Form I-9s.
- Track preboarding activity and trends, maintain accurate records, and support reporting and process improvement in accordance with established procedures.
- Provide on-site and virtual support to candidates and new hires throughout the preboarding process, including assisting with onsite navigation and logistics for interviews and other pre-employment activities; delivering virtual assistance for system access, preboarding tasks, technical issues, and process-related inquiries; and serving as a primary point of contact to ensure a seamless and positive preboarding experience.
Required Qualifications:
- Bachelor’s Degree or equivalent combination of training, education, and relevant experience.
- Strong organizational, communication, and customer service skills.
- Ability to operate independently and handle confidential and sensitive information with discretion.
- Proficiency in Microsoft Office, including Word, Outlook, PowerPoint, and Excel.
- Experience with HRIS/ATS and recruiting systems.
- Familiarity with SAP or similar software is preferred.
- Experience supporting recruitment, onboarding, and pre-employment activities.