What are the responsibilities and job description for the Practice Manager - Optical position at InFocus Eyecare?
GENERAL FUNCTION:
The major responsibility of the Practice Manager is to manage day to day business operations and drive profitable sales growth through the delivery of outstanding patient experience. Lead a team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.
MAJOR DUTIES & RESPONSIBILITIES:
- Drive profitable store sales by fostering a patient focused retail culture.
- Attainment of plan sales goal and comp store sales growth.
- Positive comp store contribution (year-on-year improvement).
- Manage payroll cost effectively, in accordance with Company standards
- Manage gross margin, in accordance with Company standards
- Effectively train and develop associates to consistently provide a patient care focused experience.
- Develop team of administratively skilled associates that provide support on daily operational tasks.
- Develop strong professional relationships with Doctors.
- Participate in business planning and business updates.
KNOWLEDGE & SKILLS:
Proven track record of sales growth through sales skills and accountability for sales results.
- Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates.
- Demonstrated ability to deliver an outstanding experience during direct interaction with patients.
- Ability to recruit and select associates and doctors.
- Proven experience and results with a retail or customer service establishment.
- Foster positive and results-oriented associate and doctor relationships.
- Success in store merchandising and attention to detail.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
Salary : $50,000 - $65,000
