What are the responsibilities and job description for the Call Center Representative position at InfoCision - Work at Home?
What we do:
- Work on behalf of wonderful organizations like St. Jude Children’s Research Hospital, March of Dimes, Feeding America, College Republicans, The National Rifle Association, and many more .
- Work in a blended work from home outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations !!
- Our positions are not customer service. They all require sales, whether it be selling memberships, products, or services.
Schedules and Perks:
- The first week consists of a virtual classroom training, which requires 100% mandatory attendance, and will run from 12p-9p EST Monday through Friday.
- When signing up for a training class, you can select either a full-time or part-time schedule that works best for you and your family, from the following 4 options, which will begin in the second week:
- 40-hour Full-Time set weekly schedule; 11a-8p EST, 12p-9p EST, or 1p-10p EST
- 8 hours on the weekend will be required beginning in the second week. Typically, either 9a-6p EST on Saturday or 12p-9p EST on Sunday will be available
- Virtual Paid Training
- Rewards & Recognition Programs
- Weekly pay, with the ability to access a portion of your earned pay a few times per week
- Weekly bonus potential
Other Requirements:
- Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting.
- A willingness to learn, as we believe in owning your own success.
- Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process.
- Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training.
- Exceptional conversational skills and the ability to multi-task.
Remote Work Requirements- Candidates must provide their own:
- Windows PC or laptop with at least 8 GB of RAM (No MacBook or Chromebook)
- Webcam
- USB Headset
- Wired mouse
- Reliable high-speed internet with a hard-wired connection. No satellite or cellular services are accepted.
- A quiet, distraction-free workspace
As a leading provider of call center solutions, InfoCision specializes in political, Christian and nonprofit fundraising, sales and customer care. We focus on quality assurance and regulatory compliance and pride ourselves on providing every client with the highest possible return on investment. Since 1982, we have provided the highest quality inbound and outbound tele services to some of the world's leading organizations.
Salary : $9 - $13