Product Manager

Client is seeking an experienced, customer-centric Senior Product Manager to oversee the strategy and roadmap

of critical initiatives for our Mobile App. This role will be responsible for driving growth and innovation via initiating,

defining, and managing best-in-class products that encompass customer facing experiences, internal tools, and business

intelligence needs. Collaborating with cross-functional global stakeholders across technology and business teams, this

role will partner closely to develop optimal customer experience solutions that will propel our business.

This position requires great vision, technical depth, communication, and partnership skills. A high degree of comfort in

leveraging data to influence decisions is critical as well as a proven track record of driving results via internal and

external relationship management. The optimal candidate will be passionate about driving our next generation of

customer experiences, and focused on delivering significant, measurable business and customer impacts.

Key Responsibilities

· Lead the product vision and global strategy of business-critical initiatives in order to elevate our brand, and

drive customer engagement, acquisition, retention, as well as conversion

· Combine a strong understanding of user and business needs with a deep comprehension of technical

dependencies to ideate and champion solutions that solve for unique and complex challenges

· Guide a global cross-functional team to generate new product ideas, leading the discovery to research and

analyze for feasibility as well as detail customer and business impacts

· Manage a robust backlog of ideas and define a product roadmap of both foundational and innovative feature

sets, executing against specific goals and timelines

· Translate roadmap into detailed requirements that provide clarity to complex problems and work with user

experience/design, engineering and QA teams to execute and deliver high-quality products

· Establish clear objectives and monitor key results against goals in order to define and measure the success of initiatives · Identify and lead efforts to analyze results, creating a feedback loop to continuously learn, improve performance, and discover opportunities for growth · Create insights to guide the strategy and corresponding product roadmap through understanding customer’s needs and behaviors, competition and emerging technologies · Develop relationships and partner closely with key business partners to gain strong internal alignment and maintain tight communication around expectations and status · Communicate with executive level stakeholders globally, including leading facilitated discovery and vision sessions, presenting findings and priorities, and negotiating tradeoffs · Understand the complex and shifting ecommerce landscape, consumer trends, and available 3rd party products to apply insights to roadmaps that deliver added value

Requirements

· Deep experience working on digital consumer-facing experiences with proven success in defining and executing

successful business strategies

· Ecommerce and global product management experience required, Mobile App experience a plus.

· Strong project management skills managing multiple large projects with agile product management experience

· Effective at communicating with and presenting to business partners and executive management while

maintaining alignment at all levels

· Comfortable in a highly matrixed, iterative development environment and good at balancing collaboration and

advocacy

· High level of intellectual curiosity and comfort with bringing definition and structure to ambiguity