Sr. Business Analyst (Medicaid)

The Pennsylvania Medicaid Management Information System (MMIS) Modernization program is a large-scale enterprise initiative focused on transitioning the Commonwealth’s legacy system into a modular, modern system. The program encompasses complex module replacements, including Provider Management Module, integration via APIs, and data conversion workstreams. This engagement aims to optimize health and human services delivery through improved vendor integration and robust enterprise release strategies.

Position Summary

This role requires a forward-thinking Senior Business Analyst with significant MMIS experience specifically within a client-side environment. The successful candidate will proactively anticipate future needs and trends to drive continuous innovation throughout the modernization lifecycle. A core focus of this position is the ability to produce high-quality Business Requirements Documents (BRDs) and utilize AI capabilities to enhance the accuracy and efficiency of business analysis work products.

Key Responsibilities

• Requirements Management & Analysis
  
• Identify, gather, and document business requirements for the MMIS Modernization initiative.
  
• Track requirement changes from original project scope through Joint Application Development (JAD) sessions to final module-specific requirements.
  
• Conduct JAD sessions involving end-users, business analysts, software developers, and QA teams.
  
• Perform business systems planning, procedural development, and implementation validation.
  
• Documentation & Delivery
  
• Produce comprehensive Business Requirements Documents (BRDs) encompassing background, process flows, business requirements, and operational impacts.
  
• Manage business contingency planning and problem-solving for complex system modernizations.
  
• Ensure all requirements align with the Software Development Life Cycle (SDLC) standards.
  
• AI Integration & Innovation
  
• Generate effective AI prompts to assist in the creation of MMIS business requirements, BRD sections, and test scenarios.
  
• Evaluate AI-generated responses for accuracy and relevance, iteratively revising prompts to improve output quality.
  
• Stakeholder Engagement
  
• Develop and maintain strong working relationships with stakeholders and clients.
  
• Act as a self-starter, managing the business domain independently to ensure all project goals are met.
  

• Strong MMIS experience in a CLIENT environment (state agency perspective) rather than solely a vendor-module perspective.
  
• Proven experience gathering requirements and planning business systems for large-scale IT modernizations.
  
• In-depth knowledge of the Software Development Life Cycle (SDLC) and BABOK.
  
• Demonstrated ability to write strong BUSINESS requirements (distinguished from functional or technical requirements).
  
• Forward-thinking mindset with a track record of proactively identifying improvement opportunities.
  
• Excellent verbal and written communication skills.
  
• CBAP certification is a plus but not required.
  

Tools & Technology

• Project Management: Familiarity with TFS/ADO (Azure DevOps) and MS Project.
  
• Productivity: Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
  
• AI Tools: Experience in AI prompt engineering and response evaluation for professional work products.
  

Required Deliverables

• Business Requirements Documents (BRD) containing:
  
• Project background and process flows.
  
• Specific business requirements.
  
• Assumptions and key decisions (including decision dates).
  
• Open issues and testing scenarios.
  
• Operational and cross-initiative impacts.
  

Work Location

Harrisburg preferred; not mandatory.

Experience a workplace where people are the X-Factor! At Info-Matrix, we believe our greatest strength is our team—a diverse group of passionate professionals united by a drive to solve real-world business challenges through innovative technology solutions. Our culture is built on integrity, teamwork, and a commitment to excellence, fostering an environment where every voice is valued and every contribution matters!

Comprehensive Benefits Offered by Info-Matrix

• Health & Wellness: Customized Medical, Dental, and Vision Plans
  
• Paid Time Off: Generous PTO & 11 paid holidays
  
• Info-Matrix Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
  
• Retirement Savings Offering: 401(k) plan with company match