Data Processing Technician, I

Notice to applicants:

• This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations.
• Applicants are required to be legally authorized to work in the United States on a full-time basis immediately.
• Candidates must be able to commute into an office and reside locally.

No Solicitations or Recruiters.
 Direct Emails with candidate resumes will be eliminated. Local Candidates Only

Summary:

The Data Processing Technician is responsible for accurately processing data and providing production support through timely completion of requests from clients and InfoIMAGE departments.

Daily Processing

• Monitors incoming data files via in-house project management software applications
• Acknowledges all incoming data files from clients and/or the clients’ vendors by marking them appropriately in the project management software applications
• Reports and/or escalates test, unknown, late, or missing data files to Data Processing Manager or Supervisor to ensure complete and accurate processing
• Fills daily requests for docket paperwork upon file arrival from clients and/or clients’ vendors using in-house software applications; notifies the Production Control Department that all data file(s) required for the job have arrived and allowing production to begin
• Processes the data for scheduled jobs used in print and eStatement production; performs tasks including ensuring that the correct data file(s) are processed, setting job configurations accurately, executing the correct program/script(s), validating the various log file(s) upon completion of the processing script, and linking the job docket with the specifications from the Data Processing Verification Sheet (DPVS) into the tracking software
• Performs thorough quality assurance for all jobs including pre and post processing for all product services
• Records control totals into the internal database on a daily basis
• Creates CD, DVD and PDF for Archival as directed for client processing

Production Support

• Maintains and organizes customer data files used for backup and storage purposes on a daily basis as jobs are completed at all states of processing
• Provides status updates on any and all outstanding jobs and/or issues to the Data Processing Manager or Supervisor
• Informs Data Processing Manager or Supervisor of all processing discrepancies and issues
• Responds to client and internal emails, tickets and messages in a timely manner

Knowledge, Experience and Skill Requirements:

 Education:  

• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
• High School Diploma, required

 Experience and Skills: 

• 2 years minimum of equivalent experience in a similar role
• Required knowledge of Unix
• Experience using Microsoft Office (Excel, Word, Outlook)
• Type 40 WPM
• Quick leaner and ability to absorb operational instructions
• Ability to communicate information in a clear, concise manner
• Detail oriented, multi-tasking, analytical
• Ability to work independently as well as collaboratively in a team setting
• Ability to make sound decisions and take direction from others
• Focus and perform under pressure

 Physical Requirements: 

• Multi-limb and eye-hand coordination
• Able to stand, bend, reach and lift boxes up to 25lbs
• Able to sit at desk, working on computer and phones for a full workday
• Able to work in a fast pace environment / multi-tasking with organization and efficiency
• Able to work overtime as needed
• Must be able to participate in uncontrolled standby duty on a rotational basis for occasional evening and weekend periods to handle infrequent internal and/or external client support emergencies